Job Responsibilities:
1. Handle end to end recruitment cycle.
2. Understand Job Description and find the right Candidates.
3. Should possess good communication and speaking skills.
4. Preparing the invoices .
5. Client Interactions
Required Skills
1.Communication Skills
2.Interviewing Skills
3.Basic Analytical Skills
4.Administration Skills.
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Role Overview:
This role involves complete ownership of daily operations, with a strong focus on data-driven decision-making, team management, and operational efficiency. The ideal candidate should come from a fast-paced fashion D2C brand and be comfortable handling high order volumes.
Key Responsibilities:
- Oversee end-to-end e-commerce operations across order processing, fulfillment, and customer experience
- Manage and lead a team of 5–10 members across customer support and operations
- Monitor and optimize key operational metrics such as RTO (Return to Origin), delivery performance, and order flow
- Analyze data across regions/states to identify trends (e.g., high RTO zones, delivery inefficiencies, COD performance)
- Implement strategies to reduce RTO and improve overall operational efficiency
- Work closely with logistics partners and internal teams to ensure smooth execution
- Drive SOP creation, process improvements, and scalability of operations
- Maintain dashboards and regularly report on key performance metrics
Requirements:
- 3–5 years of experience in e-commerce operations, preferably in a fashion D2C brand
- Must be currently working in a fashion brand or have worked in one very recently (within the last 2–3 months)
- Consistent work history with no unexplained employment gaps
- Prior experience working with brands handling 1000+ orders per day
- Strong analytical and data interpretation skills
- Proven experience in managing teams of at least 5–10 people
- Deep understanding of B2C operations, including COD orders, RTO management, and logistics workflows
- High ownership mindset with the ability to operate in a fast-paced environment
Additional Requirements:
- Experience with Shopify or similar e-commerce platforms
- Familiarity with logistics aggregators and operational tools
- Strong problem-solving and process optimization skills
Additional Note:
Candidates should have hands-on experience with Shopify, Shiprocket, and similar logistics/operations tools or aggregators. A strong understanding of backend systems and a tech-savvy approach to operations is essential for this role.
#JobOpening #Hiring #JobSearch #NowHiring #CareerOpportunity #Employment #JobOpportunity #JobListing #JobPosting #JobAlert #recruitment
If interested can forward your updated resumes on hr5@tasolutions.in and can directly contact us on 9056679449 also can provide our reference to your friends and colleagues.
