Hiring for the After Sales Manager profile for Mohali location.

Key Responsibilities
 Lead Pan-India Field Team (20+): Plan deployment, productivity, discipline, and performance across zones; manage travel, tools, and site readiness.
 App-Based Monitoring & Work Control: Use the company app to track technician location, attendance, job status, visit evidence, and daily outputs; ensure teams follow the workflow inside the app (not WhatsApp-only operations).
 Complaint-to-Closure Ownership: Drive end-to-end resolution of complaints, failures, rejections, and performance issues with clear timelines and escalation.
 Zero-Leakage on Portal Compliance: Ensure every complaint is acknowledged, attended, and closed with proper documentation so there are no payment deductions/penalties due to delayed attendance, missing visit proof, or incomplete reports.
 Men + Material Coordination: Coordinate spares/material movement, urgent dispatches, and manpower allocation so technicians reach site with the right parts and support.
 RCA & CAPA Execution: Coordinate technical investigations with QA/QC and Production; run structured RCA (5-Why/8D), ensure CAPA implementation, and prevent repeat issues.
 Service Documentation Discipline: Ensure complete service visit reports, commissioning/installation records, customer sign-offs, photos/evidence, and closure notes as per railway expectations.
 Dashboards & SLA Management: Maintain trackers/dashboards for open complaints, aging, repeat issues, response times, and closure quality; run daily/weekly reviews with field teams.
 Training & Field Readiness: Train technicians on installation standards, safety, professional site conduct, and documentation requirements inside the app.
 Customer Communication: Coordinate with railway officials/workshop teams to secure access, approvals, and closure acknowledgments smoothly and professionally.

Required Skills & Competencies
 Proven experience managing distributed field service teams in railways/automotive/industrial equipment/safety-critical manufacturing.
 Strong execution discipline: you can run SLA-based closures and stop issues from aging.
 Comfort with tech-enabled operations: app-based attendance, job tracking, CRM workflows, dashboard reporting.
 Strong coordination skills across QA/Production/Stores/Dispatch and external stakeholders.
 Strong documentation rigor and ability to defend closures with evidence.
 Good Excel/MIS capability for reporting and analysis.

Qualifications
 B.E./B.Tech/Diploma (Mechanical/Electrical/Production preferred).
 4–10 years relevant experience; railways exposure is a strong advantage.
 Administration job and there is no travel expected . Travel heavy role also available .

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If interested can forward your updated resumes on hr5@tasolutions.in and can directly contact us on 9041287949 also can provide our reference to your friends and colleagues.

Urgent hiring for  National Service Manager – Sealed Lead Acid Batteries profile for Delhi location. 

Job Summary:
The National Service Manager oversees daily service operations, ensure strict control,
transparency and efficiency in warranty and service operations for lead-acid batteries across all
branches, while minimizing replacement costs and preventing misuse or leakage.
Key Objectives:
● Ensure strict control, transparency and efficiency in warranty and service operations, &
reporting to reduce overall Warranty & Replacement cost of the company.
● Reduce Turn-around-Time for replacement for customers to ensure higher customer
satisfaction
Key Responsibilities:
● Service Operations Management
○ Oversee Service operations across all branch locations (PAN India).
○ Ensure smooth coordination and standardize processes.

○ Monitor branch performance and resolve operational issues.
● Warranty Approval & Control
○ Review and approve/reject warranty claims from branches.
○ Verify serial number authenticity and invoice date and warranty validity.
○ Inspect physical condition (bulge, leakage, misuse)
○ Ensure only genuine claims are approved.
● Supplier Claim Management
○ Compile and submit claims to suppliers.
○ Maintain documentation ( photos,reports,batch details )
○ Follow up for credit notes and FOC replacements.
● Audits & Verification
○ Conduct regular physical audits across locations.
○ Verify scrap and pending warranty cases.
○ Perform random checks to prevent unauthorized claims.
● Failure Analysis Reporting
○ Identify high-failure models and misuse patterns.
○ Analyze charging and application issues
○ Submit monthly MIS reports with replacement % root cause and cost impact.
● MIS & Reporting
○ Ensure accuracy and consistency of data across locations.
○ Maintain proper documentation and reporting standards.
○ Ensure timely submission of reports from all branches.
○ Develop and maintain daily, weekly, and monthly MIS reports.
○ Track key performance metrics across all branches.
○ Share reports with management for review and planning.
● Data Analysis & Insights
○ Analyze operational data to identify trends and gaps.
○ Highlight performance issues and improvement areas.
○ Provide actionable insights for better decision-making.
● SOP Implementation & Training
○ Implement SOPs across all branches.
○ Train teams on processes and best practices.
○ Ensure all branches follow warranty SOP and documentation standard.
● Cost Control
○ Monitor replace % vs sales
○ Track branch-wise variance
○ Highlight abnormal trends and take corrective action.

Requirements:
 Graduate in any discipline (preferred: Commerce / IT / Analytics).
 Experience in warranty handling and multi-location coordination.
 Advanced knowledge of MS Excel (Pivot Tables, VLOOKUP, Data Analysis).
 Strong analytical thinking and decision-making ability.
Preferred Skills:
● Experience in handling logistics / service / inventory data.
● Knowledge of ERP or MIS software.
● Good command on MS Excel
● Ability to work with large datasets efficiently.
Working Details:
● Location: Mahipalpur
● Working Days: 6 Days a week

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If interested can forward your updated resumes on hr5@tasolutions.in and can directly contact us on 9041287949 also can provide our reference to your friends and colleagues.

Job opening for the  Tender Executive profile for Chandigarh location.

Job Responsibilities:

• Prepare and submit tender documents on various government and private portals.
• Review tender requirements and ensure timely submission of all documents.
• Maintain tender-related records and documentation.
• Coordinate with internal departments for collecting required information.
• Handle backend documentation, data entry, and MIS reports.
• Follow up on tender status and maintain bid tracking.
• Ensure compliance with tender guidelines and company policies.

Skills Required:

• Basic knowledge of MS Office (Excel, Word, Outlook).
• Good communication and coordination skills.
• Strong attention to detail and documentation.
• Ability to work within deadlines.
• Quick learner with a positive attitude.

Preferred Candidate:

• Freshers are welcome to apply.
• Candidates with up to 1 year of experience in tendering, backend operations, or documentation will be preferred.
  
  #JobOpening #Hiring #JobSearch #NowHiring #CareerOpportunity #Employment #JobOpportunity #JobListing #JobPosting #JobAlert #recruitment
  
  
  If interested can forward your updated resumes on hr5@tasolutions.in and can directly contact us on 9041287949 also can provide our reference to your friends and colleagues.