Key Responsibilities:
Customer Support:
* Handle inbound and outbound calls to assist customers with queries and service requests.
* Respond to WhatsApp, chat, and email inquiries in a timely and professional manner.
* Provide appointment scheduling and booking support to customers.
* Ensure excellent customer satisfaction by resolving issues effectively.
* Escalate unresolved issues to the appropriate department when necessary.
Administrative Support:
* Update and maintain customer records in the database.
* Manage emails and follow-ups with customers and internal teams.
* Provide guidance using Google Maps or other relevant tools to assist customers.
* Assist in general office coordination and documentation tasks as required.
Requirements:
* Minimum 1 year of experience in customer service, call centre, or a related role.
* Excellent spoken and written English communication skills.
* Strong problem-solving and conflict-resolution skills.
* Proficiency in using CRM software, Google Sheets, and email management tools.
* Ability to work in a fast-paced office environment and handle multiple tasks.
* Strong attention to detail and customer-oriented approach.
Preferred Qualifications:
* Experience working with international customers (UK/US clients preferred).
* Familiarity with WhatsApp Business, online booking systems, or ticketing tools.
* Background in medical services, hospitality, or customer service roles.
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If interested can forward your updated resumes on hr5@tasolutions.in and can directly contact us on 9041287949 also can provide our reference to your friends and colleagues.
Roles and Responsibility
– Ability to handle client, liaise with them independently, study their requirements, and
propose/suggest suitable automation system.
– Ability to independently develop software and commission plants/machines. Exposure to
STL / LAD / FBD programming.
– Knowledge & hands on work experience on the PLC/SCADA products of any one of the
leading automation suppliers like Siemens, Rockwell, or Schneider.
– Knowledge of VB or C scripting will be an added advantage.
– Knowledge of communication protocols in automation system like Profibus, Ethernet, and
Modbus etc.
– Knowledge of electrical circuits, ability to work with LV motor control centres, interface of
Drives to PLCs, etc.
– Sound knowledge of field/process instrumentation.
– Knowledge on safety and hazardous area classifications and prevailing standards on the
same.
– Knowledge/experience with programmable motor control parameters (variable frequency
drives).
General Skills/Requirements
– Valid passport, able to secure visas for multiple countries without restriction.
– Good command over English.
– Good verbal and written communication skills.
– Willingness to travel and stay at site for longer duration.
– Ability to independently handle all communication with client as well as group offices on
technical as well as non-technical matters.
– Ability to manage oneself in a foreign country (International Driving License is desirable)
– Ability to work in a team contributing to team goals & objectives.
Job Description/Responsibilities
– Prepare Automation Functional Descriptions.
– Prepare IO list from PID / PID reports.
– Prepare Network & Configuration diagrams for PLC/SCADA.
– Develop PLC programs using STL / LAD / FBD for Siemens / Rockwell / Schneider Systems.
– Develop HMI screens in WinCC / FT View / Wonderware etc.,
– Conduct PLC panel inspection / FAT at vendor’s place.
– Conduct internal FAT (Factory Acceptance Test) for PLC/HMI along with Team
Manager/HOD.
– Conduct external FAT with group offices / Client along with Team Manager.
– Coordinate with Electrical team for panel inspection/FAT and IO list preparation.
– Coordinate with Projects / Process team during software development stage.
Site responsibilities
– Travel to site for start up and commissioning of automation systems.
– Participate & supervise switching ON of electrical / Automation control panels.
– Calibration of field instruments as per technical data sheet.
– Parameterisation of frequency drives as per motor name plate specifications.
– Testing & validating field wiring as per local & international norms and sound engineering
practice.
– Testing, evaluating & validating Safety Loops.
– Validate earthing & grounding of electrical panels.
– Installation & validation of communication bus like Profinet / Profibus.
– Installation & validation of plant system/network architecture.
– Installation of HMI computers/UPS and setting up the control room for plant operations.
– Conduct IO test along with Desmet and client engineers.
– Conduct SAT (Site Acceptance Test) with client and group office site engineers.
– Perform sequence test & water trials.
– Plant start-up, commissioning, and operation.
– Training operators on plant operation.
– Hand over of automation system to client and signing of automation acceptance certificate.
– Updating all automation/electrical documentation ‘As Commissioned’
– Preparing weekly reports and keeping the Team Manager informed of the same.
Reporting Structure
– This position reports to Team Manager.
#JobOpening #Hiring #JobSearch #NowHiring #CareerOpportunity #Employment #JobOpportunity #JobListing #JobPosting #JobAlert #recruitment
if Interested, kindly forward your updated CV on hr5@tasolutions.in or can call on 9041287949. We will really appreciate it if you forward this position to your colleagues or Friends.
Job description:
1. 4 to 6 years’ experience in automotive industry experience
2. Independently preparation of APQP, PPAP documents.
3. Developing and implementing of quality control systems, SOP, CP, MSA, SPC, 8D & 7 QC Tools etc.
4. Monitoring and analysing quality performance of KPI preparation,
5. Aware of measuring Instruments Knowledge
6. Aware and documentation of ISO-9001,TS MASE IATF -16949 quality system.
7. Collaborating with operations managers to develop and implement controls and improvements.
8. Ensuring that workflows, process and products audit comply with safety regulations.
9. Very good excellence in Microsoft xl & PPT preparation.
10. Developing corrective actions, solutions, and improvements.
11. Knowledge about the mail communication
#JobOpening #Hiring #JobSearch #NowHiring #CareerOpportunity #Employment #JobOpportunity #JobListing #JobPosting #JobAlert #recruitment
if Interested, kindly forward your updated CV on hr5@tasolutions.in or can call on 9041287949. We will really appreciate it if you forward this position to your colleagues or Friends.
