Job Summary:
The National Service Manager oversees daily service operations, ensure strict control,
transparency and efficiency in warranty and service operations for lead-acid batteries across all
branches, while minimizing replacement costs and preventing misuse or leakage.
Key Objectives:
● Ensure strict control, transparency and efficiency in warranty and service operations, &
reporting to reduce overall Warranty & Replacement cost of the company.
● Reduce Turn-around-Time for replacement for customers to ensure higher customer
satisfaction
Key Responsibilities:
● Service Operations Management
○ Oversee Service operations across all branch locations (PAN India).
○ Ensure smooth coordination and standardize processes.
○ Monitor branch performance and resolve operational issues.
● Warranty Approval & Control
○ Review and approve/reject warranty claims from branches.
○ Verify serial number authenticity and invoice date and warranty validity.
○ Inspect physical condition (bulge, leakage, misuse)
○ Ensure only genuine claims are approved.
● Supplier Claim Management
○ Compile and submit claims to suppliers.
○ Maintain documentation ( photos,reports,batch details )
○ Follow up for credit notes and FOC replacements.
● Audits & Verification
○ Conduct regular physical audits across locations.
○ Verify scrap and pending warranty cases.
○ Perform random checks to prevent unauthorized claims.
● Failure Analysis Reporting
○ Identify high-failure models and misuse patterns.
○ Analyze charging and application issues
○ Submit monthly MIS reports with replacement % root cause and cost impact.
● MIS & Reporting
○ Ensure accuracy and consistency of data across locations.
○ Maintain proper documentation and reporting standards.
○ Ensure timely submission of reports from all branches.
○ Develop and maintain daily, weekly, and monthly MIS reports.
○ Track key performance metrics across all branches.
○ Share reports with management for review and planning.
● Data Analysis & Insights
○ Analyze operational data to identify trends and gaps.
○ Highlight performance issues and improvement areas.
○ Provide actionable insights for better decision-making.
● SOP Implementation & Training
○ Implement SOPs across all branches.
○ Train teams on processes and best practices.
○ Ensure all branches follow warranty SOP and documentation standard.
● Cost Control
○ Monitor replace % vs sales
○ Track branch-wise variance
○ Highlight abnormal trends and take corrective action.
Requirements:
Graduate in any discipline (preferred: Commerce / IT / Analytics).
Experience in warranty handling and multi-location coordination.
Advanced knowledge of MS Excel (Pivot Tables, VLOOKUP, Data Analysis).
Strong analytical thinking and decision-making ability.
Preferred Skills:
● Experience in handling logistics / service / inventory data.
● Knowledge of ERP or MIS software.
● Good command on MS Excel
● Ability to work with large datasets efficiently.
Working Details:
● Location: Mahipalpur
● Working Days: 6 Days a week
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If interested can forward your updated resumes on hr5@tasolutions.in and can directly contact us on 9041287949 also can provide our reference to your friends and colleagues.
Role Overview
We are seeking a Software & Embedded Systems Engineer who can bridge the gap between hardware and application software. The role involves developing embedded firmware, communication protocols, and POS software modules, while also supporting hardware design when needed.
Key Responsibilities
Develop firmware in Embedded C for ARM microcontrollers.
Handle data management and database integration.
Design and implement communication protocols for microcontroller-to-device communication.
Conduct system testing, debugging, and validation.
Collaborate with hardware engineers to ensure system-wide optimization.
Provide backup support for PCB and circuit design.
Qualifications
Bachelor’s/Master’s in Computer Science, Electronics or related field.
5+ years of experience in embedded software
Strong skills in Embedded C, C, C++, communication protocol design, and database handling.
Debugging skills to decode and resolve software issues
Experience in application development framework (.NET, Android, React, Flutter) shall be an additional advantage.
Knowledge of ARM microcontrollers, PCB/circuit design basics. Work experience in related field shall be an additional advantage
Exposure to mechanical 3D design tools (NX, SolidWorks) shall be an additional advantage
Good communication skills.
Very strong analytical and problem- solving skills.
Ability to work independently as well as, in a task- oriented, dynamic team environment with a positive attitude.
What We Offer
Opportunity to work on full-stack embedded + application projects.
Be at the forefront of POS software and hardware integration.
Innovative, collaborative environment with growth potential.
Competitive compensation.
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If interested can forward your updated resumes on hr5@tasolutions.in and can directly contact us on 9056679449 also can provide our reference to your friends and colleagues
We are seeking a Sales & Marketing Executive with hands-on experience in polymer sales or telecom industry. The role involves business development, client handling, and market expansion for reprocessed engineering polymers across the Tricity and nearby industrial regions.
#JobOpening #Hiring #JobSearch #NowHiring #CareerOpportunity #Employment #JobOpportunity #JobListing #JobPosting #JobAlert #recruitment
If interested can forward your updated resumes on hr5@tasolutions.in and can directly contact us on 9041287949 also can provide our reference to your friends and colleagues.
