Job Summary:
The National Service Manager oversees daily service operations, ensure strict control,
transparency and efficiency in warranty and service operations for lead-acid batteries across all
branches, while minimizing replacement costs and preventing misuse or leakage.
Key Objectives:
● Ensure strict control, transparency and efficiency in warranty and service operations, &
reporting to reduce overall Warranty & Replacement cost of the company.
● Reduce Turn-around-Time for replacement for customers to ensure higher customer
satisfaction
Key Responsibilities:
● Service Operations Management
○ Oversee Service operations across all branch locations (PAN India).
○ Ensure smooth coordination and standardize processes.
○ Monitor branch performance and resolve operational issues.
● Warranty Approval & Control
○ Review and approve/reject warranty claims from branches.
○ Verify serial number authenticity and invoice date and warranty validity.
○ Inspect physical condition (bulge, leakage, misuse)
○ Ensure only genuine claims are approved.
● Supplier Claim Management
○ Compile and submit claims to suppliers.
○ Maintain documentation ( photos,reports,batch details )
○ Follow up for credit notes and FOC replacements.
● Audits & Verification
○ Conduct regular physical audits across locations.
○ Verify scrap and pending warranty cases.
○ Perform random checks to prevent unauthorized claims.
● Failure Analysis Reporting
○ Identify high-failure models and misuse patterns.
○ Analyze charging and application issues
○ Submit monthly MIS reports with replacement % root cause and cost impact.
● MIS & Reporting
○ Ensure accuracy and consistency of data across locations.
○ Maintain proper documentation and reporting standards.
○ Ensure timely submission of reports from all branches.
○ Develop and maintain daily, weekly, and monthly MIS reports.
○ Track key performance metrics across all branches.
○ Share reports with management for review and planning.
● Data Analysis & Insights
○ Analyze operational data to identify trends and gaps.
○ Highlight performance issues and improvement areas.
○ Provide actionable insights for better decision-making.
● SOP Implementation & Training
○ Implement SOPs across all branches.
○ Train teams on processes and best practices.
○ Ensure all branches follow warranty SOP and documentation standard.
● Cost Control
○ Monitor replace % vs sales
○ Track branch-wise variance
○ Highlight abnormal trends and take corrective action.
Requirements:
Graduate in any discipline (preferred: Commerce / IT / Analytics).
Experience in warranty handling and multi-location coordination.
Advanced knowledge of MS Excel (Pivot Tables, VLOOKUP, Data Analysis).
Strong analytical thinking and decision-making ability.
Preferred Skills:
● Experience in handling logistics / service / inventory data.
● Knowledge of ERP or MIS software.
● Good command on MS Excel
● Ability to work with large datasets efficiently.
Working Details:
● Location: Mahipalpur
● Working Days: 6 Days a week
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If interested can forward your updated resumes on hr5@tasolutions.in and can directly contact us on 9041287949 also can provide our reference to your friends and colleagues.
Job Summary
We are looking for a skilled Testing Engineer to ensure smooth testing operations and maintain the quality of Lithium Battery Packs. The candidate will be responsible for performing charge/discharge testing, functional testing, recording test data, and identifying any abnormalities during the testing process while adhering to safety and quality standards.
Key Responsibilities
Conduct charge/discharge testing and functional testing of lithium battery packs and cells.
Operate testing equipment, fixtures, and measuring instruments accurately.
Record and maintain test data, reports, and testing logs.
Identify abnormalities, defects, or deviations during testing and report them to the concerned team.
Follow standard operating procedures (SOPs), quality standards, and testing guidelines.
Ensure compliance with ESD (Electrostatic Discharge) and lithium battery safety practices.
Support troubleshooting activities and assist in quality improvement initiatives.
Maintain cleanliness and proper organization of the testing area.
Required Qualifications
ITI / Diploma in electronics
1–3 years of experience in battery pack testing or a related field.
knowledge of Lithium-ion battery packs,lithium cells,lithium cells chemistry.
Experience in lithium battery charge/discharge testing, EOL testing and functional testing.
Ability to operate testing equipment and measuring instruments like charger, DC load, Discharger, ageing machine, functional testing machine.
Understanding of quality standards, testing procedures, and safety requirements.
Basic computer knowledge for test data recording and reporting.
Good analytical and troubleshooting skills.
Awareness of ESD and lithium battery safety practices.
Preferred Skills
Knowledge of battery management systems (BMS) and battery pack assembly processes.
Familiarity with test reports, data analysis, and quality documentation.
Ability to work in shifts and collaborate effectively with production and quality teams.
#JobOpening #Hiring #JobSearch #NowHiring #CareerOpportunity #Employment #JobOpportunity #JobListing #JobPosting #JobAlert #recruitment
If interested can forward your updated resumes on hr5@tasolutions.in and can directly contact us on 9041287949 also can provide our reference to your friends and colleagues.
We are looking for a proactive and field-oriented Field Executive to support our valuation services operations. The role involves site visits, client coordination, business development activities, and payment follow-ups. The candidate will be responsible for generating business opportunities and supporting smooth execution of valuation-related assignments.
