Key Responsibilities:
Respond to customer inquiries via phone and email in a timely and professional
manner.
Resolve customer issues and complaints efficiently and effectively.
Provide accurate information about products and services.
Maintain a high level of customer satisfaction by ensuring all interactions are
handled with care and attention.
Document customer interactions and update records in the CRM system.
Collaborate with other departments to resolve complex issues.
Follow company policies and procedures to ensure compliance and consistency.
Participate in training sessions to stay updated on product knowledge and
customer service best practices.
Qualifications:
High school diploma or equivalent; a bachelor’s degree is preferred.
Proven experience in a customer service role, preferably in an international
environment.
Excellent communication skills in English, both verbal and written.
Strong problem-solving skills and the ability to think on your feet.
Ability to work independently and as part of a team.
Proficiency in using CRM software and other customer service tools.
Flexibility to work during Australian business hours.
Benefits:
Competitive salary and performance-based incentives.
Opportunities for career growth and development.
Friendly and supportive work environment.
#JobOpening #Hiring #JobSearch #NowHiring #CareerOpportunity #Employment #JobOpportunity #JobListing #JobPosting #JobAlert #recruitmentIf interested can forward your updated resumes on hr5@tasolutions.in and can directly contact us on
9041287949also can provide our reference to your friends and colleagues.
Key Responsibilities:
1. Account-Based Marketing (ABM):
• Design and execute ABM campaigns targeting specific maritime companies and decision-making roles (e.g., Marine Superintendents, HSEQ Managers, Vetting Heads).
• Research and segment high-value accounts using LinkedIn Sales Navigator and internal data sources.
• Personalize messaging and content to resonate with the maritime operational context, compliance priorities, and HSEQ challenges.
2. Demand Generation via LinkedIn & Email:
• Create structured outreach campaigns that drive visibility and trust on LinkedIn – no pitching or cold selling.
• Develop drip email sequences (nurture emails) using a value-driven and insight-based approach.
• Collaborate with design and content teams to develop assets (infographics, knowledge briefs, regulatory summaries, etc.) for these campaigns.
3. Content & Campaign Orchestration:
• Work closely with internal stakeholders to align messaging with compliance services, vetting standards, and SaaS solution updates.
• Coordinate campaign calendars and feedback loops from responses and engagement signals.
4. Data-Driven Marketing Execution:
• Track engagement, email open/click rates, and LinkedIn analytics to inform campaign iteration.
• Build and manage simple performance dashboards to report on reach, engagement, and lead indicators (not sales conversions).
5. Industry Alignment & Thought Leadership:
• Stay updated on maritime regulatory updates, RightShip, SIRE 2.0, TMSA, and vetting protocols.
• Suggest content angles that educate and position SYNERGETIC as a trusted knowledge partner.
What We’re Looking For:
Experience & Skills:
• 2–4 years of experience in B2B marketing, account-based marketing, or demand generation (preferably in SaaS or niche technical services).
• Understanding of LinkedIn marketing, email campaigns, and ICP-focused engagement.
• Strong written communication and copywriting skills – clear, professional, and non-promotional.
• Ability to understand complex subjects like compliance, safety, and technical operations.
• Familiarity with marketing tools like HubSpot, Mailchimp, or similar CRM/email platforms is a plus.
Soft Skills:
• Detail-oriented and data-driven.
• Comfortable in cross-functional collaboration.
• Respects industry nuance; does not push sales content.
#JobOpening #Hiring #JobSearch #NowHiring #CareerOpportunity #Employment #JobOpportunity #JobListing #JobPosting #JobAlert #recruitmentIf interested can forward your updated resumes on hr5@tasolutions.in and can directly contact us on
9041287949also can provide our reference to your friends and colleagues.
Key Responsibilities
• Conduct market and user research to identify unmet clinical and operational needs
• Perform competitive analysis of healthcare and AI products globally
• Contribute to defining product strategy and roadmaps with clearly prioritized features
• Work with design to prototype and validate user flows and product concepts
• Translate business requirements into detailed PRDs and user stories
• Support the product development lifecycle — from ideation to launch and iteration
• Use AI tools (e.g., ChatGPT, Midjourney, Figma AI) to enhance productivity and innovation
• Monitor feature performance post-launch and recommend improvements
• Collaborate with QA to define test scenarios and track bugs
• Help manage stakeholder communications and internal demos
Qualifications
• 2–3 years of experience in product management or business analysis
• Bachelor's degree in Engineering, Computer Science, Life Sciences, or related field
• Strong communication skills — written, verbal, visual
• Analytical thinker with good problem-solving and data interpretation abilities
• Proficiency in tools such as Figma, Jira, Notion, Miro, Excel
• Comfort working with APIs, databases, and system flows
• Demonstrated curiosity to learn new technologies, especially AI
• Prior exposure to healthcare or AI products is a strong plus
Bonus Skills
• Experience working in a B2B SaaS or healthtech startup
• Familiarity with FHIR / HL7 / SNOMED / ICD standards
• Understanding of UX research and design systems
• Knowledge of accessibility standards (e.g., WCAG)
• Ability to run workshops and alignment sessions#JobOpening #Hiring #JobSearch #NowHiring #CareerOpportunity #Employment #JobOpportunity #JobListing #JobPosting #JobAlert #recruitment
if Interested, kindly forward your updated CV on hr5@tasolutions.in or can call on 9056679449. We will really appreciate it if you forward this position to your colleagues or Friends.
