Job Responsibilities: –
• Responsible for the overall operations of the team.
• Analyse and improve team process and workflow.
• Make data-driven decisions.
• Develop and maintain excellent client relationships.
• Conduct staff performance reviews; assess needs, cost/benefit analysis and other operational strategy assessments.
• Establish a high standard for productivity, quality, and customer service as well as define user guidelines.
• Leverage customer feedback to drive improvement and efficiency within the team.
• Implementing best practices for best quality as well as capacity utilisation.
• Should do RCA for each escalation to ensure non-repetition in future.
• Summarize, collect and analyse trends and data for publishing regular reports.
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If interested can forward your updated resumes on hr5@tasolutions.in and can directly contact us on 9779649490 also can provide our reference to your friends and colleagues
Job Responsibilities Actionable
Training Conduct New Hire Training batches. Take overall responsibility for
conducting all activities prior to the Training Program. Ensure effective and efficient conduct of the Training Program. Also, conduct training for products that have high TnM & complex
processing.
Learning Modulates the training program as per the needs of participants, while
maintaining consistency vis–vis the learning objectives. Drive a
participative and interactive training session and resolve queries/
concerns.
Feedback Ensure completion of the key activities to be conducted post
completion of the Training Program. Collate the training feedback
forms (1st Level) from each participant online.
Assessment Conduct Assessment & Create Questionnaire and Certifications of associates as per the training curriculum. Take overall responsibility for conduct of the designed Assessment and documentation of
participant-wise results.
Data Reporting Ensure completion of all the required forms and formats required from an administrative and governance perspective:
o Training Delivery Dashboard
o Training Feedback Report (1st Level)
o Assessment & Certification Dashboard
Development Responsible for the on-job training by supporting trainees during the post training month. Conduct Product Refresher training for agents on
the floor. Preparing Training Material & Schedule
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if Interested, kindly forward your updated CV on hr4@tasolutions.in or can call on 9023404909. We will really appreciate it if you forward this position to your colleagues or Friends.
The objective of the role :-
Administration (General Affairs) & corporate solutions.
Ensuring a comprehensive understanding of business and meeting customer expectations within the boundary of the contract.
Monitor resource requirements based on the forecasting, and budgetary parameters, and make changes in the same as per revised schedules and budgets.
AMCs and PPM.
Track and control cost accruals based with respect to budgets, generate progress reports, monitor performance status, and Cost & time reconciliation.
Mentoring and maintaining a strong working relationship with the Team and offering assistance, wherever and whenever required.
Promote Cross-Selling & Innovation.
Vendor Quality Assurance
Management System Certification.
Training & Development.
All administration Control and timely closure of deliverables.
Interiors and exteriors of premises infrastructure.
Installation and operation control of new and existing assets.
Electricity and water consumption control.
Access control, operation of physical security, CCTV, BMS, and all critical equipment.
Event management
.
Responsibilities:
Should be responsible for managing all existing & new contracts, retention of the existing business, and establishing the portfolio, reputation, and image of the organization.
Maintaining relationships with clients.
Develop strong relationships with inter-departments.
Good command over employee safety and safe work methods under any circumstances
Analyze and investigate product complaints or reported quality issues to ensure resolution in accordance with company guidelines and external regulatory requirements
Develop or update company procedures to ensure capture, investigation, and proper documentation of complaints
Monitor risk-management procedures, and maintain problem logs for identifying and reporting issues to management and product development
Provide training and support to the team that includes systems, policies, procedures, and core processes.
Oversee and ensure all the operations and maintenance of critical and non critical Equipment
Skills and qualifications
Technical certification such as Bachelor in Electrical /Mechanical engineering
Superb computer competence, including database management.
Excellent analytical, problem-solving, and decision-making skills
Demonstrated knowledge of testing best practices, version control practices, and defect management practices.
Strong verbal & written communication skills.
Preferred Qualifications
A proven record of accomplishment in the Facility department with a minimum of 8 to 10 years of experience in a Management level position especially in Real estate.
Have a strong background in Technical & Soft Skills.
Possess strong leadership qualities and a proactive nature in communication and interaction.
Strong Project Management skills.
Ability to communicate in more than one language
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Interested candidates kindly forward your updated CV on hr5@tasolutions.in given mail ID or call on 9779649490. If not interested we will really appreciate it if you forward this position.
