Post: Client Support Agent
Qualification : B.tech IT, CSE
Experience : 0 to 5 Years
Salary : 10k- 50k PM
Location : Mohali
Shift : Night
Job Description:
-Provide post-implementation product support to customers.
-Manage customer support cases/tickets on a daily basis, which includes verifying cases,
analyzing data, isolating and diagnosing the problem, resolving issues.
-Responding to Customer-reported issues in a timely manner per our SLA.
-Communicate progress of resolution/status to the customer in a timely fashion and/or per service level agreements.
-Manage escalations and expectations for both the customer and Internal personnel.
-Coordinate with Product Management, Product Operations, and Development teams in identifying, reporting, and resolving product issues.
-Author, edit, publish and maintain solutions of known issues/solutions.
-Achieve subject matter expertise in the Maropost platform including:
1)API – REST, Web Services, XML
2)Partner Integrations
3)AMPScript (our proprietary language)
4)Server Side JavaScript
5)Custom Product Lines
6)Knowledge of HTML
Interested candidates kindly forward your updated CV with your current and expected CTC on hr5@tasolutions.in or can call us directly on 9041249494. If you are not interested we will really appreciate you if you forward this position to your colleagues.
Designation : System Admin
Salary : 30k to 40k
Experience : 3 yrs
Location : Mohali
Only Male Candidates will be prefered
Job Description:-
-Should be expert in Linux.
-Expert Redhat
-Experience with Linux servers in virtualized environments
-Familiarity with the fundamentals of Linux scripting languages
-Experience installing, configuring, and maintaining services such as Bind, Apache, MySQL, nginx, etc.
-Strong grasp on configuration management tools, such as Puppet and Chef
-Familiarity with load balancing, firewalls, etc.
-Proficient with network tools such as iptables, Linux IPVS, HAProxy, etc.
Interested candidates kindly forward your updated CV with your current and expected CTC on hr5@tasolutions.in given mail ID or can call us directly on 9041249494.If you are not interested we will really appreciate you if you forward this position to your colleagues.
Designation : PCD
Exp: 1 to 3 years
Salary Range : 1.5 to 3.5 Lakhs Plus Incentives
Location : Manimajra (Chandigarh)
Only Female Candidate will be prefered
Job Description:-
-Good command over English as well as on Hindi + Fluency to work on MARG
-PCD Marketing Executives, candidates who have worked in Pharma Industry.
-Candidate should be self motivated, able to work independently in a start up environment without supervision and goal oriented
Interested candidates kindly forward your updated CV with your current and expected CTC on hr5@tasolutions.in given mail ID or can call us directly on 9023404909.If you are not interested we will really appreciate you if you forward this position to your colleagues.
