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Your Recruitment Specialist
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Designation:-Chief Technical Officer
Sector:-E-commerce
Gender:- Male
Location Mumbai
Shift Timings GeneralCompensation Upto 25 LPA CTC
Description of Role
(Project Management)
•Own and drive successful execution and delivery of eCommerce project
solution implementation.
•Influence leadership within the business areas to create and maintain
alignment around the project business objectives, measurable benefits,
success criteria, scope, and constraints impacting project delivery.
•Resolve project conflicts and competing priorities.
•Communicate state of the project to executive leadership.
•Drive project execution and delivery according to business needs and
requirements.
•Provide eCommerce functionality expertise during project planning,
development and production-support.
•Review eCommerce platform and architecture to recommend effective
options for implementing business functionality.
•Collaborate with business owners and stakeholders to lead eCommerce
requirements gathering and analysis.
•Assess project health and direct any necessary corrective measures.
Creatively apply project management processes to address unique
situations. Assess project status and direct corrective measures to
ensure project success including escalation and visibility to Senior
Leadership when appropriate.
•Effectively manage multiple medium sized eCommerce projects, or
individual large sized eCommerce projects.
•Create project plans detailing project schedule, resource/budget
estimates, quality requirements and metrics, and organizational change
management activities. Establish project roles and responsibilities and
provide team members with clear direction.
•Define and document project work breakdowns, monitor task, status,
update work estimates and incorporate new tasks into plan as needed.
•Direct daily activities and efficiently manage a project team of business
and development resources.
•Evaluate and manage project change impacts.
•Perform other duties as assigned or apparent.
Interested Candidates are requested to send us their resume on hr4@tasolutions.in or call us on 9023404909 also, you may please refer to your friends/colleagues. Wish you all the best.
Job Title: Manager – Customer Service
Accountable to: Manager – Customer Service
Shift: Night
Salary Range: Upto 5-6 lpa Qualification: Education – Graduate
Location: Kolkata
JOB SUMMARY: The position is responsible to make sure that the needs of their customers are being satisfied.
Your aim is to provide excellent customer service and to promote this idea throughout the organization.
Key Areas of Responsibilities:
1. Improve customer service experience, create engaged customer’s and facilitate organic growth
2. Take ownership of customer’s issue and follow problems through to resolution
3. Develop service procedures, policies and standards
4. Keep accurate records and document customer service actions and discussions
5. Analyze statistics and compile accurate reports
6. Mentor and develop customer service agents and nurture an environment where they can excel through
encouragement and empowerment
7. Keep ahead of organization’s developments and apply best practices to areas of improvement
8. Control resources and utilize assets to achieve qualitative and quantitative targets
9. Maintain an orderly work flow according to priorities
10. Ability to think strategically and to lead
11. Excellent knowledge of management methods and techniques
12. Responsible for the entire task handled by Team Leader.
Interested Candidates are requested to send us their resume on hr5@tasolutions.in or call us on 9023404909 also, you may please refer to your friends/colleagues. Wish you all the best.
Assistant Manager – Operations Gender: Male
Salary range: Upto 6.5 lpa
Experience:- 4 years Plus
Location:-Mumbai
Job Description:
To handle daily ecommerce operations
Handle International logistics process and logistics queries for deliveries in 190+ countries.
Negotiate on rates and on-boarding new logistics carrier
Handle International returns including cross countries returns
Oversee warehouse operations in USA, EU region, Canada and India
Coordinate with the internal team and resolve their operational queries
Handling all account metrics and its policies
Analyze internal process workflow and do continuous improvements
Co-ordinate with the IT team for process flow automations and various reports for analysis.
Tie up with International vendors for product distribution and getting into new product
categories.
Required Skills:
Excellent Communication
Interpersonal
Good MS office knowledge
Problem Solving
Strong negotiation skills
Team handling
Interested Candidates are requested to send us their resume on hr4@tasolutions.in or call us on 9023404909 also, you may please refer to your friends/colleagues. Wish you all the best.
