Role Overview
We’re seeking a highly proactive and confident Customer Success Associate to own the end-
to-end customer experience from pilot onboarding through post-go-live adoption. You will
work closely with product, support, and implementation teams to ensure smooth
deployments, measurable outcomes, and long-term satisfaction for each of our customers.
Key Responsibilities
• Coordinate with internal teams to launch and manage pilot implementations
• Track usage during pilot phase and generate detailed usage and engagement reports
• Schedule and lead check-in calls and stakeholder reviews
• Identify blockers and collaborate with product/support to resolve them quickly
• Build strong relationships with clinical and administrative users
• Serve as a trusted advisor, identifying success metrics and tailoring onboarding and
training accordingly
• Conduct product walkthroughs, training, and feedback sessions
• Support transition from pilot to contract phase, ensuring seamless go-live
• Monitor post-implementation usage, proactively identify risk signals, and drive adoption
• Collaborate with sales/account managers to ensure renewal readiness
• Act as the voice of the customer within our company.
• Maintain customer documentation, implementation checklists, and knowledge base
content
• Track issues and resolutions using support platforms (Zendesk, Zoho Desk, etc.)
• Prepare Quarterly Business Review (QBR) decks and CSAT summaries
Must-Have Skills
• 2–3 years of experience in Customer Success, Account Management, or Implementation
roles (preferably in B2B SaaS or HealthTech)
• Exceptional communication and interpersonal skills — confident speaking with mid-
senior customer stakeholders
• Ability to manage multiple accounts or pilots in parallel
• Strong project management and problem-solving abilities
• Familiarity with tools like Zendesk, Freshdesk, Zoho Desk, Gainsight, or HubSpot
• Skilled in using Excel / Google Sheets for data analysis and usage tracking
• Familiarity with project tracking tools like Notion, Trello, ClickUp or Asana
Bonus Skills
• Experience in the healthcare domain or clinical environments
• Knowledge of clinical workflows and EMR/EHR systems
• Familiarity with patient safety, compliance, or NHS/UAE care standards
• Exposure to AI-driven SaaS platforms
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If Interested, kindly forward your updated CV on hr5@tasolutions.in or can call on 9056679449. We will really appreciate it if you forward this position to your colleagues or Friends.
Job Summary:
We are seeking a highly skilled and experienced Production Manager to oversee manufacturing
operations, ensuring efficiency, quality, and productivity. The ideal candidate will have a strong
background in mechanical, manufacturing, and manufacturing automobile industries, with
at least 10 years of experience in production management. The role requires excellent
leadership skills, technical expertise, and the ability to implement process improvements.
Key Responsibilities:
Oversee and manage the entire production planning and process to ensure efficient and
timely manufacturing operations.
Develop and implement production schedules, ensuring optimal use of resources and
minimizing downtime.
Monitor production KPIs and drive continuous improvement initiatives to enhance
productivity and quality.
Ensure compliance with industry regulations, safety standards, and quality assurance
protocols.
Lead, mentor, and train production teams to improve performance and maintain high
operational standards.
Collaborate with engineering, quality, and supply chain teams to optimize production
workflows.
Manage production budgets, cost controls, and resource allocation effectively.
Troubleshoot manufacturing issues and implement corrective actions to minimize
production disruptions.
Drive Lean Manufacturing, Six Sigma, or other efficiency methodologies to improve
operations.
Ensure proper maintenance of machinery and equipment to prevent breakdowns and
delays.
Coordinate with senior management to align production strategies with company goals.
Qualifications & Skills:
Bachelor’s degree in Mechanical Engineering, Manufacturing,
Automobile Engineering, or a related field.
Minimum 10 years of experience in production management within mechanical,
manufacturing, productivity automobile industries.
Strong leadership and team management skills.
Proven experience in optimizing production processes and implementing cost-saving
initiatives.
In-depth knowledge of manufacturing best practices, quality control, and safety
regulations.
Excellent problem-solving and decision-making skills.
Strong communication and interpersonal skills.
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If interested can forward your updated resumes on hr5@tasolutions.in and can directly contact us on 9041287949 also can provide our reference to your friends and colleagues.
QA Engineer (Manual & Automation Testing)
As our QA Engineer, you will play a critical role in improving and maintaining the quality of our
applications. Initially, you will focus on manual testing to understand our application’s current
structure and needs. Over time, you will establish and implement automated testing
frameworks to streamline our QA processes.
Your responsibilities
• Perform thorough and accurate manual testing of our web applications to identify
defects and usability issues.
• Design, develop, and execute detailed test cases and document results.
• Collaborate with the development team to understand features and application
workflows.
• Provide detailed documentation of findings and ensure proper resolution before
production releases.
• Establish and implement automated testing frameworks for our applications, with a
focus on end-to-end, integration, and regression testing and make them available to our
development teams
• Develop scripts and scenarios to validate critical workflows and ensure system stability.
• Establish concepts and infrastructure to make up-to-date test data available for
integrations tests.
• Continuously improve and maintain the automation suite as our application grows.
• Collaborate closely with cross-functional teams to align on test requirements and
priorities.
Your Profile
We’re seeking candidates who embody the following:
• 3+ years of experience in QA engineering with a focus on both manual and automated
testing.
• Proficiency with testing tools and frameworks (e.g., Selenium, Cypress, NUnit, or
equivalent).
• Experience in frontend (React) and backend (.NET) testing, with knowledge of REST APIs
and integration points.
• Understanding of Azure DevOps, CI/CD pipelines, and infrastructure as code principles.
• Familiarity with security-focused testing and experience ensuring alignment with ISO
27001 or similar standards.
• Excellent written and verbal communication skills in English.
• A problem-solving mindset, attention to detail, and a proactive approach to quality.
• Bachelor’s degree in computer science, Engineering, or related field.
• Experience with cloud-based environments, specifically Azure and Platform as a Service
Approach
• Knowledge of performance testing and load-testing tools (e.g., JMeter).
• Familiarity with Entra ID and SSO-related testing in secure applications.
• Background in Agile/Scrum environments.
#JobOpening #Hiring #JobSearch #NowHiring #CareerOpportunity #Employment #JobOpportunity #JobListing #JobPosting #JobAlert #recruitment
If interested can forward your updated resumes on hr5@tasolutions.in and can directly contact us on 9041287949 also can provide our reference to your friends and colleagues.
