Job Description
We are looking for a highly skilled and customer-focused Service Advisor with 5–10 years of experience working with premium or luxury automotive brands. The ideal candidate must have prior hands-on experience with brands such as Audi, Volkswagen Group (Skoda), BMW, Mercedes-Benz, Porsche, Lexus, or other premium/luxury/supercar segments.
The role requires a strong blend of technical expertise, customer interaction, service coordination, and process management to ensure an exceptional service experience for all customers.
Key Responsibilities
Serve as the primary point of contact between customers and the service department.
Inspect vehicles alongside customers to understand their concerns and accurately document service requirements.
Recommend appropriate repairs, services, and maintenance based on vehicle diagnostics and history.
Communicate effectively with technicians to ensure customer concerns are addressed with accuracy and urgency.
Provide cost estimates, timelines, and updates to customers throughout the service cycle.
Ensure timely delivery of vehicles with complete service documentation.
Maintain high customer satisfaction scores and adhere to brand-specific service standards.
Handle escalations, warranty claims, and service-related queries efficiently.
Promote additional services, accessories, or maintenance plans where appropriate.
Maintain detailed records of customer interactions, services recommended, and services performed.
Qualifications
Minimum 4-year Diploma or Bachelor’s degree in Automobile Engineering or Mechanical Engineering.
5–10 years of experience as a Service Advisor with premium/luxury automotive brands.
Required Skills & Certifications
Excellent verbal and written communication skills.
Energetic, proactive, and customer-centric approach.
Strong technical understanding of luxury vehicle systems and diagnostics.
Ability to manage multiple customers and service orders efficiently.
Knowledge of DMS/CRM systems and relevant service management tools.
Certifications from OEMs (Audi / BMW / Mercedes-Benz / VW Group, etc.) will be an added advantage.
#JobOpening #Hiring #JobSearch #NowHiring #CareerOpportunity #Employment #JobOpportunity #JobListing #JobPosting #JobAlert #recruitment
If interested can forward your updated resumes on hr5@tasolutions.in and can directly contact us on 9041287949 also can provide our reference to your friends and colleagues.
Field Manager- for- Gurgaon ,
Position Overview:
As the Sales Manager, you will be responsible for leading the sales team, executing sales strategies, and driving revenue for the Aeroview and Aerolink projects. You will also oversee sales activities at the new Mohali branch, ensuring both locations meet their sales objectives and achieve optimal client satisfaction. The ideal candidate will have a proven track record in real estate sales management, teamleadership, and a deep understanding of premium plotted developments.
Skills & Qualifications:
Education: Bachelor’s degree in Business Administration, Real Estate, Marketing, or related field. An MBA is a plus.
Experience: Minimum of 5 years in real estate sales management, with at least 2 years in a leadership or managerial role. Experience in selling residential plots or premium properties is highly preferred.
Leadership & Management Skills: Proven experience leading a team, setting sales targets, and ensuring team members achieve their goals.
Real Estate Knowledge: In-depth understanding of the real estate market, especially premium plotted developments. Knowledge of local real estate trends in Dholera and Mohali is a plus.
Sales Expertise: Strong track record of achieving sales targets, managing the sales pipeline, and closing deals. Excellent negotiation and communication skills.
Customer-Centric: A customer-first attitude with a focus on providing an exceptional experience at every stage of the sales process.
#JobOpening #Hiring #JobSearch #NowHiring #CareerOpportunity #Employment #JobOpportunity #JobListing #JobPosting #JobAlert #recruitment If interested can forward your updated resumes on hr5@tasolutions.in and can directly contact us on 9041287949 also can provide our reference to your friends and colleagues.
