We are looking for a well-groomed, friendly Front Office Executive to be responsible for welcoming guests, managing online and telephonic bookings, and verifying guests’ payment methods during check-in. You should have a pleasant and professional disposition with guests and other hotel staff.To be successful as a Front Office Associate, you should provide guests with general information about the hotel and surrounding area and stay up to date on attractions that may be of interest to guests.
. Responsibilities
● Greets, registers, and manages check in and out.
● Responsible for proper key control and other security measures.
● Receiving and managing reservations made online and telephonically.
● Transmits and receives telephone messages and sets up guests’ wake-up calls.
● Manage and reply to all incoming mail and messages.
● Answers inquiries pertaining to hotel services, registration of guests, shopping, dining, entertainment, and travel directions.
● Keep records of room availability and guests.
● Computes bills, collects payment, and makes changes for guests.
● Makes and confirms reservations as per companies standard operating procedures.
● Posts charges such as room, food, liquor, or telephone, to guest folio.
● Makes restaurant, transportation, or entertainment reservations for guests.
● Checks-out guests and enquires about their stay.
● Actively builds awareness of the Brand, Theme and Concept to guests.
● Provides and ensures high-quality guest relations. Receives and resolves guest complaints in a manner consistent with company policy. Makes Manager on Duty aware of any guest complaints.
● Maintains the desired levels of quality assurance ratings, including guest comment cards, accounting audit and inspection scores.
● Confers and cooperates with other departments as needed to ensure coordination of activities.
● Works toward a 90% walk-in conversion rate goal.
● Ensures compliance of all company policies and procedures for the department.
● Adheres to all safety procedures and informs management of any unsafe conditions.
● Attends meetings and training as requested.
Other duties may be assigned based on company needs, specific to departmental requirements. A. Qualifications (Not mandatory for all, but more the better)
● Bachelor’s degree in any field or High school qualification.
● 1–2 years of experience in a similar job or other customer-facing roles.
● Always maintains professional appearance and demeanour.
● Proficiency in using computers and other office equipment.
● Willingness to work in a fast-paced environment with multitasking ability.
● Basic knowledge of Microsoft Office (MS Word and MS Excel).
● Ability to learn on the job.
● Excellent customer service skills.
● Must have flexible hours due to the requirement of industry standards.
● Previous hospitality experience would be advantageous.
● Strong written and verbal communication skills in English Language.
● Well-presented and professional appearance.
#JobOpening #Hiring #JobSearch #NowHiring#CareerOpportunity #JobOpportunity #Employment#zirakpur
Interested candidates kindly forward your updated CV on hr5@tasolutions.in given mail ID or call on 9779649490. If not interested we will really appreciate it if you forward this position.
5/6 Days Company – 6 Days
Language : English / Hindi / Local Language must.
JD:
Candidates with Diploma / ITI in electronics interested in a field service job may apply.
• Communicating with clients, engineers, and other technicians to ensure that services are delivered effectively.
• Promptly following up on service requests and providing customer feedback.
• Monitoring equipment and machinery performance and developing preventative maintenance measures.
• Conducting quality assurance and safety checks on all equipment.
• Delivering demonstrations to ensure that customers are educated on safe and effective equipment use.
#JobOpening #Hiring #JobSearch #NowHiring #CareerOpportunity #Employment #JobOpportunity #JobListing #JobPosting #JobAlert #recruitment
Interested candidates kindly forward your updated CV on hr5@tasolutions.in given mail ID or call on 9779649490. If not interested we will really appreciate it if you forward this position.
Job Description-
2) Achieving sales targets
3) Maintaining relationship with customers
4) Resolve any arising problems or complaints
5) Ensuring customer satisfaction
6) Outstanding organizational skills, excellent time management skills, ability to
multitask.
7) Bachelor’s degree in business, marketing or related field
8) Proven ability to develop and maintain strong business relationships with clients
9) Excellent communication, negotiation and interpersonal skills
10) Demonstrated ability to work independently with minimal supervision
11) Strong analytical and problem-solving skills, and attention to detail
12) Willingness to travel domestically to meet clients when needed
13) Making sure that target will be achieved by my team every month.
14) Managing key accounts
#JobOpening #Hiring #JobSearch #NowHiring #CareerOpportunity #Employment #JobOpportunity #JobListing #JobPosting #JobAlert #recruitment
Interested candidates kindly forward your updated CV on hr5@tasolutions.in given mail ID or call on 9779649490. If not interested we will really appreciate it if you forward this position.
