Role Overview
We’re seeking a highly proactive and confident Customer Success Associate to own the end-
to-end customer experience from pilot onboarding through post-go-live adoption. You will
work closely with product, support, and implementation teams to ensure smooth
deployments, measurable outcomes, and long-term satisfaction for each of our customers.
Key Responsibilities
• Coordinate with internal teams to launch and manage pilot implementations
• Track usage during pilot phase and generate detailed usage and engagement reports
• Schedule and lead check-in calls and stakeholder reviews
• Identify blockers and collaborate with product/support to resolve them quickly
• Build strong relationships with clinical and administrative users
• Serve as a trusted advisor, identifying success metrics and tailoring onboarding and
training accordingly
• Conduct product walkthroughs, training, and feedback sessions
• Support transition from pilot to contract phase, ensuring seamless go-live
• Monitor post-implementation usage, proactively identify risk signals, and drive adoption
• Collaborate with sales/account managers to ensure renewal readiness
• Act as the voice of the customer within our company.
• Maintain customer documentation, implementation checklists, and knowledge base
content
• Track issues and resolutions using support platforms (Zendesk, Zoho Desk, etc.)
• Prepare Quarterly Business Review (QBR) decks and CSAT summaries
Must-Have Skills
• 2–3 years of experience in Customer Success, Account Management, or Implementation
roles (preferably in B2B SaaS or HealthTech)
• Exceptional communication and interpersonal skills — confident speaking with mid-
senior customer stakeholders
• Ability to manage multiple accounts or pilots in parallel
• Strong project management and problem-solving abilities
• Familiarity with tools like Zendesk, Freshdesk, Zoho Desk, Gainsight, or HubSpot
• Skilled in using Excel / Google Sheets for data analysis and usage tracking
• Familiarity with project tracking tools like Notion, Trello, ClickUp or Asana
Bonus Skills
• Experience in the healthcare domain or clinical environments
• Knowledge of clinical workflows and EMR/EHR systems
• Familiarity with patient safety, compliance, or NHS/UAE care standards
• Exposure to AI-driven SaaS platforms
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If Interested, kindly forward your updated CV on hr5@tasolutions.in or can call on 9056679449. We will really appreciate it if you forward this position to your colleagues or Friends.
Job Summary:
We are seeking a highly skilled and experienced Production Manager to oversee manufacturing
operations, ensuring efficiency, quality, and productivity. The ideal candidate will have a strong
background in mechanical, manufacturing, and manufacturing automobile industries, with
at least 10 years of experience in production management. The role requires excellent
leadership skills, technical expertise, and the ability to implement process improvements.
Key Responsibilities:
Oversee and manage the entire production planning and process to ensure efficient and
timely manufacturing operations.
Develop and implement production schedules, ensuring optimal use of resources and
minimizing downtime.
Monitor production KPIs and drive continuous improvement initiatives to enhance
productivity and quality.
Ensure compliance with industry regulations, safety standards, and quality assurance
protocols.
Lead, mentor, and train production teams to improve performance and maintain high
operational standards.
Collaborate with engineering, quality, and supply chain teams to optimize production
workflows.
Manage production budgets, cost controls, and resource allocation effectively.
Troubleshoot manufacturing issues and implement corrective actions to minimize
production disruptions.
Drive Lean Manufacturing, Six Sigma, or other efficiency methodologies to improve
operations.
Ensure proper maintenance of machinery and equipment to prevent breakdowns and
delays.
Coordinate with senior management to align production strategies with company goals.
Qualifications & Skills:
Bachelor’s degree in Mechanical Engineering, Manufacturing,
Automobile Engineering, or a related field.
Minimum 10 years of experience in production management within mechanical,
manufacturing, productivity automobile industries.
Strong leadership and team management skills.
Proven experience in optimizing production processes and implementing cost-saving
initiatives.
In-depth knowledge of manufacturing best practices, quality control, and safety
regulations.
Excellent problem-solving and decision-making skills.
Strong communication and interpersonal skills.
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If interested can forward your updated resumes on hr5@tasolutions.in and can directly contact us on 9041287949 also can provide our reference to your friends and colleagues.
Key Responsibilities:
1. Develop, maintain, and scale large enterprise applications in the maritime ERP domain using .NET Core, ASP.NET MVC, and C#.
2. Collaborate closely with front-end developers, designers, and product managers to integrate REST APIs and business logic.
3. If experienced, contribute to front-end development using Angular (preferred).
4. Ensure high standards of code quality, documentation, and version control using Git/GitHub.
5. Leverage AI tools such as Cursor to boost productivity and automate repetitive development tasks.
6. Participate in code reviews, performance tuning, and optimization tasks.
7. Work independently and proactively manage time and deliverables within a fast-paced remote or hybrid team environment.
8. Coordinate with QA teams to ensure end-to-end system integrity.
9. Communicate effectively in English with internal stakeholders and team members.
Required Skills & Qualifications:
1. Minimum 2 years of experience in professional software development using .NET Core, MVC, and C#.
2. Solid understanding of object-oriented programming, design patterns, and software architecture principles.
3. Experience working on complex, large-scale applications — not just basic websites.
4. Hands-on experience with AI-powered development tools like Cursor AI.
5. Strong knowledge of Git, GitHub, branching strategies, and CI/CD pipelines.
6. Familiarity with front-end frameworks, especially Angular (preferred but not mandatory).
7. Excellent written and verbal communication skills in English.
8. Ability to work independently, stay organized, and meet deadlines.
9. A strong sense of responsibility and motivation to contribute to a team building impactful technology for the maritime industry.
What We Offer:
1. Flexible work options
2. Opportunity to work on mission-critical enterprise-grade software.
3. Exposure to global maritime standards and clients.
4. A supportive and forward-thinking team culture.
5. Competitive compensation based on experience.
#JobOpening #Hiring #JobSearch #NowHiring #CareerOpportunity #Employment #JobOpportunity #JobListing #JobPosting #JobAlert #recruitment
If interested can forward your updated resumes on hr5@tasolutions.in and can directly contact us on 9041287949 also can provide our reference to your friends and colleagues.
