Key Responsibilities:
Customer Support:
* Handle inbound and outbound calls to assist customers with queries and service requests.
* Respond to WhatsApp, chat, and email inquiries in a timely and professional manner.
* Provide appointment scheduling and booking support to customers.
* Ensure excellent customer satisfaction by resolving issues effectively.
* Escalate unresolved issues to the appropriate department when necessary.
Administrative Support:
* Update and maintain customer records in the database.
* Manage emails and follow-ups with customers and internal teams.
* Provide guidance using Google Maps or other relevant tools to assist customers.
* Assist in general office coordination and documentation tasks as required.
Requirements:
* Minimum 1 year of experience in customer service, call centre, or a related role.
* Excellent spoken and written English communication skills.
* Strong problem-solving and conflict-resolution skills.
* Proficiency in using CRM software, Google Sheets, and email management tools.
* Ability to work in a fast-paced office environment and handle multiple tasks.
* Strong attention to detail and customer-oriented approach.
Preferred Qualifications:
* Experience working with international customers (UK/US clients preferred).
* Familiarity with WhatsApp Business, online booking systems, or ticketing tools.
* Background in medical services, hospitality, or customer service roles.
#JobOpening #Hiring #JobSearch #NowHiring #CareerOpportunity #Employment #JobOpportunity #JobListing #JobPosting #JobAlert #recruitmentIf interested can forward your updated resumes on hr5@tasolutions.in and can directly contact us on 8427933492 also can provide our reference to your friends and colleagues.
Prerequisites –
Good IQ,
Should be willing to travel
Should possess & know how to use a laptop (Excel /Word).
Candidates having exposure in the Manufacturing industry will be an added advantage. #JobOpening #Hiring #JobSearch #NowHiring #CareerOpportunity #Employment #JobOpportunity #JobListing #JobPosting #JobAlert #recruitment
If interested can forward your updated resumes on hr5@tasolutions.in and can directly contact us on 9041287949 also can provide our reference to your friends and colleagues.
Roles and Responsibilities:
Lead Generation and Prospecting
Sales Presentations and Negotiations
Meeting Sales Targets
Product Knowledge
Reporting and Record Keeping
Customer Relationship Management
Industry Knowledge.
Candidates having exposure in the Manufacturing industry will be an added advantage. #JobOpening #Hiring #JobSearch #NowHiring #CareerOpportunity #Employment #JobOpportunity #JobListing #JobPosting #JobAlert #recruitment
If interested can forward your updated resumes on hr5@tasolutions.in and can directly contact us on 9041287949 also can provide our reference to your friends and colleagues.
