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Job Description
We are seeking a dynamic and results-oriented Counsellor to join our growing team. The ideal candidate will be passionate about education and have a strong desire to help students achieve their academic goals.
Key Responsibilities:
Counsellor:
Actively engage in outbound calls to prospective students.
Identify potential students and schedule initial consultations.
Provide accurate and informative information about our services and programs.
Build rapport with potential students and address their queries effectively.
Required Skills and Qualifications:
Excellent communication and interpersonal skills.
Strong phone etiquette and active listening skills.
Ability to multitask and prioritize tasks effectively.
Strong organizational and time management skills.
Proficiency in English, both written and spoken.
Basic knowledge of overseas education and immigration procedures.
Bachelor’s degree or equivalent.
Prior experience in tele- calling or counseling (preferred).
What We Offer:
Competitive salary and
Opportunities for professional growth and development.
A dynamic and supportive work environment.
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if Interested, kindly forward your updated CV on hr5@tasolutions.in or can call on 9056679449. We will really appreciate it if you forward this position to your colleagues or Friends.
Designation – Marketing Executive
Experience – 3+ years
Salary – Hike on CTC
Location – Pune
Gender Preference – Any
Job Overview:
We are looking for a dynamic and results-driven Marketing Executive to handle our WhatsApp marketing initiatives. In this role, you will be responsible for developing, managing, and executing campaigns on WhatsApp to increase customer engagement, drive sales, and build lasting relationships with consumers. This role will require a blend of creative thinking, digital marketing skills, and a deep understanding of the FMCG industry.
Key Responsibilities:
WhatsApp Marketing Campaigns:
Design, implement, and monitor marketing campaigns through WhatsApp, including promotional messages, product updates, customer support, and more.
Segment and target customer lists based on behavior, demographics, and interests.
Create and maintain content for WhatsApp broadcasts, including text, images, videos, and links.
Analyze campaign performance and adjust strategies to optimize engagement and ROI.
Customer Engagement:
Use WhatsApp as a tool for customer service and support, responding promptly to inquiries, complaints, and feedback.
Build and maintain relationships with key customers by providing personalized communication, product recommendations, and promotions.
Foster customer loyalty and retention through effective communication and timely follow-ups.
Brand Awareness and Promotion:
Collaborate with the creative team to develop engaging content and visuals for WhatsApp marketing campaigns.
Promote new product launches, special offers, and seasonal campaigns via WhatsApp.
Increase brand visibility and consumer engagement through targeted and strategic WhatsApp marketing efforts.
Sales Support:
Work closely with the sales team to identify cross-selling and upselling opportunities through WhatsApp interactions.
Share product information, promotional codes, and exclusive offers with customers to drive sales.
Monitor sales data and feedback from WhatsApp campaigns and report findings to the management.
Performance Tracking & Reporting:
Track and report on key performance metrics for WhatsApp campaigns, including open rates, click-through rates, conversion rates, and customer feedback.
Provide actionable insights and recommendations based on campaign performance and consumer behavior.
Compliance & Brand Guidelines:
Ensure all marketing communications adhere to company policies, industry regulations, and brand guidelines.
Stay up to date with WhatsApp’s features, updates, and best practices for business communication.
Bachelor’s degree in Marketing, Business Administration, Communications, or a related field.
3+ years of experience in WhatsApp marketing preferably in the FMCG sector.
Strong understanding of WhatsApp Business tools and features, such as WhatsApp Broadcasts, WhatsApp Business API, and other.
Proficient in content creation for WhatsApp, including writing copy and creating engaging visuals/videos.
Excellent communication skills (written and verbal) with the ability to engage and influence customers effectively.
Ability to analyze data, track KPIs, and adjust strategies for optimal performance.
Knowledge of FMCG industry trends and consumer behavior is a plus.
Creative thinking, problem-solving skills, and the ability to work under tight deadlines.
Attention to detail and the ability to maintain consistent brand voice across all messaging platforms.
Desirable Skills:
Experience with CRM software and marketing automation tools.
Familiarity with social media marketing and other digital marketing channels.
Knowledge of customer segmentation and targeting strategies.
Ability to manage multiple campaigns and projects simultaneously.
Designation – Marketing Manager
Experience – 5-7 years
Salary – Hike on CTC
Location – Pune
Gender Preference – Any
Position Summary:
The Marketing Manager will be responsible for developing, executing, and overseeing the company’s marketing strategy to drive product awareness, consumer engagement, and most important productive LEAD GENERATION resulting into sales growth. This role requires a strong understanding of the FMCG sector, brand management, and market trends, alongside leadership skills to collaborate cross-functionally with sales, product development, and external agencies in such a way that there should be multiple ways leads should be generated on a daily basis across each revenue channel.
Key Responsibilities:
Marketing Strategy Development & Execution
Develop and implement integrated marketing strategies to drive brand growth, awareness, and product demand in key markets which results into lead generation.
Analyze market trends, consumer behavior, and competitor activities to shape marketing tactics and ensure the brand remains competitive. Resulting into keeping product and offering always on top and at the competitive edge.
Lead the creation and execution of both short-term and long-term marketing campaigns for product launches, promotions, society events, in store events and seasonal initiatives.
Brand Management
Oversee the development and implementation of brand positioning, messaging, and visual identity across all channels.
Ensure consistent brand voice and presence across all marketing materials, packaging, and communication channels.
Manage brand equity and track key brand metrics to ensure alignment with business goals.
Market Research & Consumer Insights
Conduct market research to understand consumer needs, preferences, and emerging trends.
Leverage consumer insights to create actionable marketing strategies and ensure product offerings meet customer demand.
Analyze competitor activities and market conditions to identify growth opportunities and potential threats.
Digital & Social Media Marketing
Lead the digital marketing strategy, including SEO/SEM, social media, email marketing, and online advertising.
Develop engaging content for social media platforms and digital channels to increase brand visibility and drive engagement.
Monitor and report on digital marketing performance, optimizing campaigns for ROI.
Advertising & Promotions
Plan and manage advertising campaigns across multiple channels, including TV, print, radio, digital, and in-store promotions on regular and effective basis
Collaborate with external agencies, media partners, and influencers to amplify brand reach and deliver impactful marketing messages.
Develop and manage promotional offers, discount programs, and loyalty initiatives to drive sales and customer retention.
Sales Collaboration & Support
Work closely with the Sales team to align marketing strategies with sales goals and identify opportunities to drive revenue.
Provide marketing materials, product information, and training to support the sales team’s efforts in the field.
Develop trade marketing strategies and support key accounts with tailored marketing initiatives.
Budget Management & Reporting
Manage the marketing budget, ensuring efficient allocation of resources across various campaigns and activities.
Track and report on the effectiveness of marketing initiatives, providing insights and recommendations for improvement.
Prepare and present regular marketing performance reports to senior management.
Team Leadership & Development
Lead, mentor, and develop a high-performing marketing team, fostering a collaborative and results-oriented work culture.
Oversee the day-to-day activities of marketing team members and provide guidance on key projects.
Manage relationships with third-party vendors, agencies, and consultants to deliver marketing initiatives effectively.
Qualifications & Skills:
Education: Bachelor’s degree in Marketing, Business Administration, or a related field. An MBA or other advanced marketing qualifications is a plus.
Experience:
5-7 years of experience in marketing, preferably within the FMCG sector or consumer products industry.
Proven experience in brand management, product marketing, digital marketing, and market research.
Strong understanding of FMCG sales cycles, consumer behavior, and retail dynamics.
Experience in managing marketing teams and working cross-functionally with sales, product development, and other departments.
Skills:
Excellent strategic thinking and problem-solving abilities.
Strong communication and presentation skills, with the ability to influence stakeholders at all levels.
Proficiency in digital marketing tools (Google Analytics, SEM, SEO, social media platforms, etc.) and Microsoft Office Suite (Excel, PowerPoint, Word).
Ability to analyze data, generate insights, and make data-driven decisions.
Project management skills with the ability to manage multiple priorities and meet deadlines.
Personal Attributes:
Creative and innovative mindset with a passion for consumer-driven marketing.
Strong leadership skills with the ability to inspire and motivate teams.
Collaborative and adaptable, with a proactive approach to problem-solving.
Strong attention to detail and a results-oriented approach.