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Requirements and skills
Job Description:
Job Duties:
Maintains human resource staff by recruiting, selecting, orienting, and training of employees
Organizational and space planning
Performance management and improvement systems
Organization development
Regulatory compliance and reporting
Employee orientation, development, and training
Policy development and documentation
Employee relationship management
Employee Engagement, grooming, safety, welfare, and wellness education
Company-employee communication
Attendance, Salary, Compensation and benefits administration General Administration:
Handling all administrative activities like maintenance of office equipment, housekeeping & maintenance of office and record keeping of office stationery including various formats.
Monitoring adherence to statutory regulations & compliance with various governmental agencies monitoring disciplinary issues & legal matters.
Preparing performance MIS reports on a monthly or quarterly basis.
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If Interested, kindly forward your updated CV to hr4@tasolutions.in or may call on 9041287949 . We will really appreciate, if you share this position with your colleagues or Friends.
Job Responsibilities: –
• Responsible for the overall operations of the team.
• Analyse and improve team process and workflow.
• Make data-driven decisions.
• Develop and maintain excellent client relationships.
• Conduct staff performance reviews; assess needs, cost/benefit analysis and other operational strategy assessments.
• Establish a high standard for productivity, quality, and customer service as well as define user guidelines.
• Leverage customer feedback to drive improvement and efficiency within the team.
• Implementing best practices for best quality as well as capacity utilisation.
• Should do RCA for each escalation to ensure non-repetition in future.
• Summarize, collect and analyse trends and data for publishing regular reports.
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If interested can forward your updated resumes on hr5@tasolutions.in and can directly contact us on 9779649490 also can provide our reference to your friends and colleagues
Job Responsibilities Actionable
Training Conduct New Hire Training batches. Take overall responsibility for
conducting all activities prior to the Training Program. Ensure effective and efficient conduct of the Training Program. Also, conduct training for products that have high TnM & complex
processing.
Learning Modulates the training program as per the needs of participants, while
maintaining consistency vis–vis the learning objectives. Drive a
participative and interactive training session and resolve queries/
concerns.
Feedback Ensure completion of the key activities to be conducted post
completion of the Training Program. Collate the training feedback
forms (1st Level) from each participant online.
Assessment Conduct Assessment & Create Questionnaire and Certifications of associates as per the training curriculum. Take overall responsibility for conduct of the designed Assessment and documentation of
participant-wise results.
Data Reporting Ensure completion of all the required forms and formats required from an administrative and governance perspective:
o Training Delivery Dashboard
o Training Feedback Report (1st Level)
o Assessment & Certification Dashboard
Development Responsible for the on-job training by supporting trainees during the post training month. Conduct Product Refresher training for agents on
the floor. Preparing Training Material & Schedule
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if Interested, kindly forward your updated CV on hr4@tasolutions.in or can call on 9023404909. We will really appreciate it if you forward this position to your colleagues or Friends.