Urgent hiring for Team Leader profile for Digital Company for the Panchkula location

Job Summary:
We are seeking a dynamic and experienced Team Leader to join our International BPO team
specializing in QuickBooks support and sales. The ideal candidate will possess excellent
communication skills, in-depth knowledge of QuickBooks processes, and the ability to oversee a
team effectively.

Key Responsibilities:
 Team Leadership: Lead, motivate, and coach a team of QuickBooks support agents and sales
representatives to achieve performance goals and deliver exceptional customer service.
 QuickBooks Expertise: Demonstrate a strong understanding of QuickBooks processes and be
able to provide guidance and support to team members when needed.
 Sales Strategy: Develop and implement sales strategies to promote QuickBooks-related
products or services to customers, maximizing revenue potential.
 Job Description Creation: Develop and maintain job descriptions for various positions within
the team, ensuring clarity and accuracy.
 Candidate Interviews: Conduct interviews for potential team members, assessing their
qualifications and cultural fit within the organization.
 Process Improvement: Continuously identify opportunities for process improvements in
both support and sales functions and implement strategies to enhance efficiency and
customer satisfaction.
Job Skills & Qualifications:

 Bachelor's degree in any discipline from a recognised University.
 Minimum 2-4 years of experience QuickBooks support role.
 Strong leadership and team management skills.
 Excellent communication and interpersonal abilities.
 In-depth knowledge of QuickBooks processes.
 Sales experience and a track record of achieving sales targets.
 Dedication to continuous improvement and a customer-centric approach.

Benefits:
 Competitive salary and performance-based incentives.
 Career growth opportunities within the organization.
 Collaborative and inclusive work environment.

#customersupport#teamleader#leadership#panchkula#panchkulajobs

Interested candidates kindly forward your updated CV on hr5@tasolutions.in given mail ID or call on  9779649490. If not interested we will really appreciate it if you forward this position.

Urgent hiring for ASM for Manufacturing company for Chandigarh location.

Skills
B2B Industrial/&Research Institutes
Maintaining and increasing sales of your company’s products.
Reaching the targets and goals set for your area.
Establishing, maintaining and expanding your customer base.
Servicing the needs of your existing customers.

#sales#sale#pharma#pharmadevices#chandigarh#chandigarhjobs

Interested candidates kindly forward your updated CV on hr5@tasolutions.in given mail ID or call on  9779649490. If not interested we will really appreciate it if you forward this position.

Job opening for  Software Technical Support Executive  for IT company in Mohali Location.

Experience- 1+ year

Salary – Rs 15-22k per month

Gender- Any

Software Technical Support Executive

Role Description

This is a full-time on-site role for a Software Technical Support professional located in Sahibzada Ajit Singh Nagar. The Software Technical Support professional will be responsible for troubleshooting and analyzing technical problems experienced by our customers. They will also be responsible for addressing customer issues, ensuring customer satisfaction, and providing quality customer support.

You will be providing support mostly over emails / IM / phone calls. Maximum via emails. It is not typical online chat support.

Qualifications

• Technical Support and Troubleshooting skills of any Software in the past
• Experience in customer support and ensuring customer satisfaction
• Should have worked on a Support Management Software (Freshdesk / Zendesk / Zoho etc)
• Ability to analyze technical problems and provide effective solutions
• Excellent analytical and problem-solving skills
• Strong verbal and written communication skills
• Bachelor’s degree in Computer Science or related field
• Experience in web and IT solutions is a plus
• Experience working with customers to resolve technical issues is a plus
• Should have experience of handling SLAs.

Experience

• Atleast 1 year of working experience in Software Support
• Good Written and Oral ENGLISH COMMUNICATION SHOULD is a MUST

Location

• Mohali office or Remote as per candidate choice

Work Timings

• Usually 8 hrs a day, however you will have to review any urgent responses on Saturday & Sundays and attend to Remote sessions, if need arises. All overtime will be set off with normal working hours.

#software#technicalsupport#mohali#mohalijobs

Interested candidates kindly forward your updated CV on hr5@tasolutions.in given mail ID or call on  9779649490. If not interested we will really appreciate it if you forward this position.