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Job Description:
Troubleshooting of all types of Hardware (Desktops, Laptops, Printers, CCTV and Biometric
devices)
Good experience in Installation, configuring & troubleshooting of OS, MS Outlook or Outlook
Express, Office 365.
Installation and Managing of Antivirus products taking Regular data backup and restoration of
data & mail backup of MS outlook (PST files).
Configuring & troubleshooting of Desktop/Laptops for L1 level & Managing data backup and
recovery.
Managing of DNS, Active Directory, basic Window server
Troubleshooting basic thin client issues.
Basic troubleshooting of networking LAN, WAN, basic installation and configuration of
Routing & Switching).
Call logging to ISP for LAN / WAN link & PRL line issues & having good knowledge in IPV4
addressing.
Resolving tickets within the SLA which is raised from End User side supporting through floor
support/Remote support & Call support.
Installation and managing of Video conferences.
Administering disaster recovery plans to ensure that data is backed up and can be restored in
case of failure
Monitoring network performance to ensure that there are no bottlenecks or errors that could
impact productivity
Installing operating systems on computers, testing them for errors, and backing them up
regularly
Maintaining computer equipment by replacing or upgrading components as needed
Installing patches to fix security vulnerabilities in computer systems
Configuring new systems for installation based on specifications from clients or other IT
professionals
Installing and maintaining computer networks, including printers and other peripherals
Troubleshooting problems with existing systems and implementing solutions to fix them
Monitoring server performance and capacity to ensure that it meets client needs
If interested can forward your updated resumes on hr4@tasolutions.in and can directly contact us on 9779649490 also can provide our reference to your friends and colleagues
I have a requirement for back office staff. Details are as follow.
Male candidate.
Back office experience minimum 2 years.
Good in writing mails.
Know excel , word
Good in communication.
Know 2 wheeler.
Base station Ludhiana.
Interested candidates kindly forward your updated CV on hr5@tasolutions.in given mail ID with your current and expected CTC or call on 9056679449. If not interested we will really appreciate if u forward this position
Customer Support Executive
The Job Role and Responsibilities
Responsible for a high level of professionalism with clients and working to establish a positive rapport with every client.
Update customer information in the customer service database during and after each call.
Work with the management team to stay updated on product information and be informed of any changes in customer policies.
Complete applications in a timely manner.
Answer calls professionally to provide information about products and services.
Follow up to ensure that appropriate actions were taken on customers’ requests.
Requirements
Bachelor’s degree in any related field
Minimum of 2 + years of relevant work experience
Excellent customer service and organizational skills
Excellent knowledge of Emails in MS Office using Outlook, advanced excel.
Good communication skills and fluency in English is also desired.
Ability to listen and active problem-solving skills
With excellent written and verbal communication skills
Ability to work in an organized and timely manner.
#CSA #Customersupport #CSE
If interested can forward your updated resumes on hr4@tasolutions.in and can directly contact us on 9779649490 also can provide our reference to your friends and colleagues