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Job Responsibilities: –
Below are some of the responsibilities a Social Media Manager is expected to assume in their position:
• Planning and developing social media campaigns
• Crafting compelling content or getting it developed
• manage the day-to-day handling of all social media channels such as Facebook, Instagram,
LinkedIn, Twitter and YouTube, adapting content to suit different channels and audiences
• Posting content across social media accounts
• Engaging with customers on different channels
• Analysing running campaigns
• Being on top of the latest social media trends
• Update social media content across all channels
• Use social media marketing tools
• Monitor SEO and web traffic metrics
• Establish relationships with social media influencers to develop a strong network
• Keep an eye on social media trends
• Communicate effectively to all stakeholders including senior management and content
developers
• Overall Project Management
• Team handling
Skills Required:
Below are the qualifications that are expected of a SocialMedia Manager:
• Minimum 5 years of experience
• Impeccable grasp of the English language, including idioms and current trends in slang and
expressions
• Knowledge of all SocialMedia Platforms especially Youtube.
• Ability to work independently with little or no daily supervision
• Team handling
• Strong interpersonal skills and willingness to communicate with clients, colleagues, and
management
• Ability to work on multiple projects with different objectives simultaneously
• Strict adherence to the style guides of each company and their policies for publication
• Good time management skills, including prioritizing, scheduling, and adapting as necessary
• Proficiency with computers, especially writing programs, such as Google Docs and Microsoft
Word, Excel, Outlook, and PowerPoint
This is a demanding position, and it is suitable for candidates who have the ability to learn quickly,
multitask and work under pressure.
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If Interested, kindly forward your updated CV on hr5@tasolutions.in or can call on 9023404909. We will really appreciate it if you forward this position to your colleagues or Friends
GENERAL DESCRIPTION
We are looking for a highly motivated, proactive, multitask and organized candidate with attention to details. In Bound -The applicant will handle the Calls from CS Hub of all Region, sending agents, remitters, beneficiaries & India payout agents to be answered. To assist and provide real time updates on status of transactions. Out Bound – Call beneficiaries and correspondents to ensure payouts are done immediately. Email -to be responded at the earliest, and ensure that no emails are unanswered. Provide support Ria India Locations and our principle agent head office on managing their credential (Unlock user & password reset). Ready to work on Shift.
JOB FUNCTIONS / RESPONSIBILITIES
Attend incoming call from CS Hub of all regions, Sending agents and remitters, Beneficiary.
Make out going call to the beneficiary & Correspondent to ensure payout are done on time.
Provide support to Ria India locations and our principle agent head offices on managing their credential (Unlock user & Password reset.
Work on unpaid transitions to get it paid.
Monitoring bank deposit transaction are processed timely.
Managing IMPS and NEFT Report received by correspondent.
Rejected & Returned transactions to be updated, especially India IMPS & NEFT. Notify concerned to resend transactions.
Follow up with correspondent for any unpaid transaction (Bank Deposit)
Email to be responded at the earliest, and ensure that no emails are unanswered.
Ensuring customer inquiries and issues are addressed timely and accurately. Also, to check if the entire process is updated into Fx Online accurately.
Investigating and solving customer’s problems, which may be complex or long-standing that have been passed on or escalated.
Working along with Compliance dept. on getting updates from regulators and implementing them real time, team to be updated on all important regulations.
SKILLS AND ABILITIES
A fluent level of English and Tamil, as well as any other language will be highly valued (multinational company with partners
worldwide)
Good knowledge of computer and basic knowledge of Excel.
Should have basic knowledge of India Banking system
COMPETENCIES (DICTIONARY)
Personal aptitudes: self-motivated, team player, proactive, problem solving abilities and good communication skills.
If Interested, kindly forward your updated CV to hr5@tasolutions.in or may call on 9056679449. We will really appreciate, if you share this position with your colleagues or Friends.