-
-
Your Recruitment Specialist
Click on this paragraph.
Designation – Customer Support Specialist(E-Commerce)
Experience – 2 -5 years
Salary 20,000-40,000/PM.
Gender – Any
Location Delhi
Must-have requirements:Essential:
– 2 years’ experience in a remote customer support role via email, chat and/or phone
– Efficient in Google Docs, MS Office and Data entry systems
– Strong attention to detail
– Strong writing and grammar skills
– Ability to understand and communicate complex technical concepts verbally and in writing
– Ability to solve problems efficiently using the resources and/or tools at your disposal
– Ability to prioritise, multitask and manage own time effectively
– Flexible; respond positively to change and pick up new knowledge and skills quickly
– Comfortable learning new software
– Thrive in a self-motivated and self-managed remote working environment
– Flexible Working hours, Open to work in US Shifts.
– Solid Internet Access
– Quiet environment to make phone calls when necessary
– Excellent customer service skills
– Desire to help customers solve problems
– Professional positive attitude and courteous telephone etiquette
Desirable:
– Experience with the following tools is desirable but not essential as we will provide
documentation and training.
• FreshDesk
• Skubana
• Amazon Seller Central
• WordPress
• Shopify
– Experience in technical support
If interested can forward your updated resumes on hr4@tasolutions.in and can directly contact us on 9056679449 also can provide our reference to your friends and colleagues
Designation – Customer Support Specialist(Gaming Process)(Full-Time)
Experience – 1.5 – 6 years
Salary 20,000-40,000/PM.
Gender – Any
Location Delhi
Must-have requirements:1. Experience working with US-based Customers preferably between 1.5-6yrs. 2. Some experience in Gaming Industry3. Have worked on calls as well along with chats and emails,4. Open to work in Night/Rotational Shifts.5. Preferable if they can join immediately.
• Read, review, respond, and document user reports, reviews, and support
tickets regarding all the gaming-related questions and concerns via
Helpshift support system, emails, facebook messages, in app queries,
chats and phone calls and other means of communication.
• Adapt to customer needs to provide top quality support for both
technical and non-technical issues
• Resolves product or service problems by clarifying the customer’s
complaint; determining the cause of the problem; selecting and
explaining the best solution to solve the problem; expediting correction
or adjustment; following up to ensure resolution.
• Meet the average response time along with productivity while ensuring
you follow all quality parameters, SLA with 100% Customer satisfaction
• To ensure all the customer queries/issues are being resolved on priority
with clarity and promptness.
Who we are looking for:
Our ideal CX candidate will enjoy building relationships with customers. We are
looking for someone who is self-sufficient, driven, and empathetic.
• Should have a minimum of 1-3 years of work experience as a CX
executive preferably into Gaming Industry.
• Worked for US based Customer.
• Strong verbal and written communication skills.
• Great communication skills via phone, email, and chat
• Strong knowledge of customer service software and development tools
including Zendesk, Jira, and Slack.
• Experience defining KPI’s and measuring support-related activities.
• It’s important that you can work during Pacific U.S. time zone hours.
• Self-motivation and an attitude that gets things done.
If interested can forward your updated resumes on hr4@tasolutions.in and can directly contact us on 9056679449 also can provide our reference to your friends and colleagues
Designation – Business Development Managers.(Male/Female)
Department : Sales & Marketing.
Qualification : Graduation In Any Stream/ Under Graduate.
Job Location : Vikhroli (W), Mumbai
Experience : 6 Months experience in sales or Fresher’s also welcome /REAL ESTATE SALES EXPERIENCE PREFERRED.
CTC :- 12,000 to 35,000 (Negotiable-Based on candidate capability / Experience + Handsome Incentives on Every Deal.)
Age:- Maximum 30 Years
Skills Required:-
Builds business by identifying and selling prospects; maintaining relationships with clients.
Contributes to team effort by accomplishing related results as needed.
Ready to archive the given targets.
Good Communication with decent Personality.
Ready to visit the Site & Client Place for Meetings or Product Presentation.
Week-off on Monday.
Special Skills:
Presentation Skills
English Communication
Client Relationships
Energy Level
Negotiation
If interested can forward your updated resumes on hr4@tasolutions.in and can directly contact us on 9056679449 also can provide our reference to your friends and colleagues
