Job Opening for Client Service – Gurgaon

We are looking for a for Client Service in Gurgaon.

Experience – 1 year

Salary – 12,000 to 18,000 per month

Location – Gurgaon

We are looking for female candidates.

Competencies and Skills Required

1.Good verbal and written communication skills
2.Confident individual who can work individually as well as in team
3.Computer Savvy
4.Ability to listen and active problem solving skills
5.Good interpersonal skills
6.Ability to handle pressure

The primary responsibilities of a Customer Service Professional would be:

1.Candidate would need to handle clients on a day on day basis.
2.The mode of interaction would be voice/ mail/ chat.
3.Answer calls professionally to provide information about products and services, take customer queries, resolve customer queries, verify refund claims, and check with payment gateway service provider about transaction success/failure status.
4.Keep records of customer interactions and transactions, recording details of inquiries, complaints, and comments, as well as actions taken.
5.Follow up to ensure that appropriate actions were taken on customers’ requests.
6.Refer unresolved customer grievances or special requests to designated departments for further investigation.
6.Similarly, Support Service providers.
7.Postings on facebook/twitter/pinterest etc.

Relationship Manager – Client Servicing (Kannada) – Gurgaon

We are looking for a for Relationship Manager Client Servicing (Kannada) in Gurgaon.

Experience – 1 to 5 Years

Company – E Commerce

Job Location – Gurgaon

Salary – 20,000 to 30,000 max. in hand

We need someone who can speak Kannada & English very well.

Job Responsibilities

• You will be responsible for managing relationships Restaurants.
• Providing training to outlet staff (outlet onboarding).
• Engage with outlet staff at various touch points in the entire life-cycle of relationship between outlets
• Making the outlets and their staff aware of new features of the app.
• Retention of outlets along with preparing invoice and collecting payments.
• Collecting feedback from the outlets and proposing process improvement ideas to the management
• Work closely with sales, marketing and business operations team to ensure growth.

Experience

• 0-2 year of experience in relationship management/operations.
• Proactive and highly self-motivated
• Communicating courteously with customers by telephone and email (if required)
• Have excellent communication skills – written and verbal.
• Should have a customer centric attitude.
• Very good in follow through, data driven and strong organizational skills

Education

Any Graduation from tier 2 college (MBA not required)

Job opening for Front Office Manager – Delhi/Gurgaon

We are looking for a young talanted front Office Manager who can deal with International Clients in medical line

Timings : 10 to 7pm
Salary : 15k to 25k PM
Should possess excellent communication Skills
Female Candidates Only
Experience : 0 to 2 years
Its not a calling profile
Locations : Delhi / Gurgaon