Required Skills/Abilities:
● Qualified in performing through-hole and surface mount soldering (SMT)
● SMT rework using soldering station & hot air gun
● Knows how to debug electronic circuit in case of failures with root cause
analysis
● Repair & maintenance of PCBA boards
● Good hand on with electronics components. PCB assembly and manual soldering.
● Sourcing or fabricating replacement parts for electronic systems.
● Carrying out scheduled preventative maintenance and servicing equipment.
● Certificate of completion for the IPC will be an added advantage.
Interested candidates kindly forward your updated CV on hr1@tasolutions.in given mail ID with your current and expected CTC or call on 9056679449. If not interested we will really appreciate if u forward this position
What you’d do every day
Manage guest interactions, solve problems, go above and beyond, and NEVER SAY NO.
Provide remarkable support to our sales team.
Collaborate with internal departments to advocate for our guests.
Generate new ideas and processes that will help scale our business.
Manage inbound support channels via email, phone and chat.
Coordinate logistics of Yes!poho deliveries and returns.
Delight guests and associates with unbelievably considerate care and attention to detail.
About You
You’re deeply empathetic to the problems of others.
You are humble and enjoy working within a team.
You love helping others and creating positive experiences.
You’re a great listener, and you are also highly comfortable articulating your point of view.
You make friends easily and ask for help when you need it.
You routinely plan your day and organize your life and juggle several tasks at once.
What your background may look like
0-3 years of customer service experience, call center experience is a plus.
Proficient with Microsoft Word and Excel and have intermediate technical skills.
Tech savvy with experience using Salesforce is a plus.
Experience working in a chaotic environment and working well under pressure.
Experience solving complex customer problems.
A track record of having a positive attitude with the ability to adapt quickly to change.
Interested candidates kindly forward your updated CV on hr2@tasolutions.in given mail ID with your current and expected CTC or call on 9056679449. If not interested we will really appreciate if u forward this position
Customer Support Executive
The Job Role and Responsibilities
Responsible for a high level of professionalism with clients and working to establish a positive rapport with every client.
Update customer information in the customer service database during and after each call.
Work with the management team to stay updated on product information and be informed of any changes in customer policies.
Complete applications in a timely manner.
Answer calls professionally to provide information about products and services.
Follow up to ensure that appropriate actions were taken on customers’ requests.
Requirements
Bachelor’s degree in any related field
Minimum of 2 + years of relevant work experience
Excellent customer service and organizational skills
Excellent knowledge of Emails in MS Office using Outlook, advanced excel.
Good communication skills and fluency in English is also desired.
Ability to listen and active problem-solving skills
With excellent written and verbal communication skills
Ability to work in an organized and timely manner.
#CSA #Customersupport #CSE
If interested can forward your updated resumes on hr4@tasolutions.in and can directly contact us on 9779649490 also can provide our reference to your friends and colleagues
