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Your Recruitment Specialist
Qualification
• MBA or Bachelor degree in electrical or software related discipline or equivalent
experience.
• Experience of 1-3 years in B2B as KAM in the IoT/SaaS domain.
Candidate Skill Set
• Go-getter with passion for technical sales
• A team player with excellent analytical, problem solving skills
• Experience in B2B selling of electrical and IoT based automation solutions/products.
• Should have strong & effective communication and negotiation skills.
• Self-motivated and able to independently manage the clients.
Role and Responsibility
• Take over key accounts from the business development team.
• Coordinate with customer, business development and operation team to ensure best service
and support with the goal of achieving customer delight.
• Define KPI’s for customers and track them to enhance repeat sales.
• Ensures subscription revenue target and client retention.
• Increase repeat orders from an account.
• Upsell and Crosssell to the existing customers.
• Dealing with Contractors, Builders, Corporates and Institutions.
• Assist in the execution of the Go-To-Market plans and the sales operations.
• Building and maintaining the relationship with partners & key decision makers.
• Passionate about creating value for customers.
If interested can forward your updated resumes on hr5@tasolutions.in and can directly contact us on 9779649490 also can provide our reference to your friends and colleagues.
The Job Role and Responsibilities
Answer customer emails regarding product issues, order processing, invoicing service and general
client concerns.
Analyze active application files on a regular basis and recommend solutions to speed up the process.
Responsible for a high level of professionalism with clients and working to establish a positive rapport
with every client.
Update customer information in the customer service database during and after each call.
Work with the management team to stay updated on product information and be informed of any
changes in customer policies.
Complete applications in a timely manner.
Answer calls professionally to provide information about products and services.
Keep records of customer interactions and transactions, recording details of inquiries.
Follow up to ensure that appropriate actions were taken on customers’ requests.
Refer unresolved customer grievances or special requests to designated departments for further
investigation.
Requirements
Bachelor’s degree in any related field
Minimum of 2 + years of relevant work experience
Excellent customer service and organizational skills
Excellent knowledge of Emails in MS Office using Outlook, advanced excel.
Good communication skills and fluency in English is also desired.
Ability to listen and active problem-solving skills
With excellent written and verbal communication skills
Ability to work in an organized and timely way
#Customersupport #customerservice #customercareindelhi #delhijob #job #jobs
Kindly forward your updated CV to hr1@tasolutions.in or may call on 9023404909 . We will really appreciate, if you share this position with your colleagues or Friends.
Shift timings – 9 am to 6 pm
Role
In-house & On-site prove-out of SPMs, Hydraulic fixtures & automation lines Prepare Cycle time calculations for machining and automation lines Prove-out of cycle time on the prior mentioned systems
Preferred Exposure
Relevant experience of Machine operation, SPM & Hydraulic fixture proveout Strong knowledge & understanding of Engineering fundamentals and Machining calculations Trouble shooting – Machining process Understanding of manufacturing processes Know-how of GD&T Controller: Fanuc, Siemens & Mitsubishi
#Applicationmanager #Mitsubisi #automation #jobinmanesar #bangalorejob #jobs #job
if Interested, kindly forward your updated CV on hr4@tasolutions.in or may call on 9569909808 . We will really appreciate, if you share this position with your colleagues or Friends.
