Hiring for Customer Support Executive in an IT company in Mohali location

The Job Role and Responsibilities

Responsible for a high level of professionalism with clients and working to establish a positive rapport with every client.
Update customer information in the customer service database during and after each call.
Work with the management team to stay updated on product information and be informed of any changes in customer policies.
Complete applications in a timely manner.
Answer calls professionally to provide information about products and services.
Follow up to ensure that appropriate actions were taken on customers’ requests.

Requirements
Bachelor’s degree in any related field
Minimum of 2 + years of relevant work experience
Excellent customer service and organizational skills
Excellent knowledge of Emails in MS Office using Outlook, advanced excel.
Good communication skills and fluency in English is also desired.
Ability to listen and active problem-solving skills
With excellent written and verbal communication skills
Ability to work in an organized and timely manner.

#CSA #Customersupport #CSE

If interested can forward your updated resumes on hr4@tasolutions.in and can directly contact us on 9779649490 also can provide our reference to your friends and colleagues

Job opening for  Female Education Counsellor cum Manager for a training institute in Mohali location

1. Should have a good looking and glamorous outlook.

2. Act as Counselor to students looking for internships and convince them for enrollment.

3. Act as bridge between senior and team.

4. Supervise day to day work of the team.

5. Should be able to present ideas , deliver PPT etc. (PPt prepared by other team)

6. Ensuring staff members follow company policies and procedures.

#educationcounsellor #mohali #counsellor #tricityjobsIf interested can forward your updated resumes on hr5@tasolutions.in and can directly contact us on 9779649490 also can provide our reference to your friends and colleagues

Hiring for the Quality Head profile in a Manufacturing Company for Mohali location 

Overview of requirements:
 Takes responsibility for complete documentation requirements as per IATF Standards
 Takes responsibility of ensuring Audit Readiness all the time from documentation perspective and coordinates with other departments to ensure practices on the floor are in compliance with IATF requirements.
 Own, facilitate & coordinate audits (internal or external – client or other standards)
 Organize training for Inspectors on the floor
 Ensure on time delivery of all LAB Reports by your team member
 Ensure Line Inspection of parts on the machine every two hours by your team member
 Should have proficiency in MS Office (Excel, Powerpoint, Word, etc).
 Self Driven & Solution Oriented
 CAPA documentation for defects observed on the floor or on customer complaints
 Team Management & Cross Utilization of Resources
 Training the new TEAM MEMBERS
 New Part Development – On time execution of assigned activities

QMS
1. Calibration of all measuring equipment’s
2. Analyze testing results and do CAPA (corrective and preventive action)
3. QMS
a. Maintain Docs as per IATF (covers everything)
i. APQP ii. PPAP iii. MSA iv. SPC
b. Handling of measuring equipment’s
c. Inspections of finished products
i. Incoming inspection ii. In process inspection iii. Final inspection
d. Responsible to monitor, review Lab functioning
4. Audit
a. Internal Audit (on functioning of each department) b. Management Review Meeting
c. Process Audit d. Product Audit (Layout & DOC audit)
5. Maintain 5S for your function
6. Organize KAIZEN events
7. Internal Rejection Analysis
8. Resolve and reduce customer complaints

LAB TESTING
1. Check Compound list for the day for testing  2. Collect sample of compounds from mixing team
3. Check the testing equipment’s basis the checklist  4. Test the compounds
a. Rheo Test b. Visco Test
5. Save the result and analyze and take appropriate action basis the result (pass / fail)
6. Do a hardness test for a pass sample and take appropriate action basis the result (pass / fail)
7. All compounds to be tested the same day when received from the mixing team
8. Pass / Fail compounds to be placed on the defined racks
9. Report any issues with respect to testing machines or other testing inputs to the reporting manager
10. Do slab testing as per the plan
11. Maintain 5S for your function
12. Incoming inspection of raw material issued in compounding
13. Check and Verify supplier Test Certificate received along with the compounds

LINE INSPECTION
1. Should be able to check dimensions of the rubber parts using various machines like Vernier Caliper, Height Gauge, Profile Projector.
2. Prepare dimension reports
3. Should be able to read the part drawings
4. Able to complete root cause analysis approach and also capable to read test reports
5. Good working knowledge of Microsoft Office apps- Excel and Word.
6. Visual Inspection of all parts on the machine every 2 hrs in the shift
a) Finishing b) Air c) Underfill  d) Heat  e) Under Cure  f) Rubber Contraction g) Hardness h) Rejection %

NPD:
1. Design & check feasibility for manufacturing basis the drawings
2. As part of NPD CFT give input on TOOL Design
3. Email RFQ to prospective tool makers as asked by the mgmt.
4. Check the sample of parts on all parameters as given by the client
5. Ensure availability of TC of Raw Material if required by the client
6. Send email to client with all the relevant documents for submitting the sample.

#Quality #head #Qualityhead #job #jobopening #hiring #mohali #chandigarh

If Interested, kindly forward your updated CV to hr5@tasolutions.in  or may call on 9056679449  . We will really appreciate, if you share this position with your colleagues or Friends.