Job opening for the Customer Service Advisor profile for Chandigarh location

Job Responsibilities:

• To provide customer service support to a fast paced Home delivery depot in arranging delivery dates for orders to be delivered to the end customer
To handle outbound and inbound
Live chats calls to meet and surpass customer service levels
• Responses to SMS and emails
Responsibilities
• Manage central email inboxes appropriately and action inbound emails
• To promptly answer incoming and make outgoing calls in an enthusiastic, courteous and efficient manner
• Adhering to internal and external policies/procedures to ensure delivery process is executed smoothly
• Maintain system with current information to ensure orders are updated with all communications
• Ensure requests to supply information to internal and external contacts are completed within the required deadlines
• Liaise with relevant departments to ensure procedures are followed and goods are dispatched
• Manage own work schedule to ensure assigned duties/tasks are completed with minimum supervision • Identify the customer’s requirements and respond to them
• Complete additional ad-hoc tasks as required
Person specification
Knowledge and Experience
• Customer service experience in a B2C or B2B environment
•
A track record of working towards and achieving KPI’s
• Handling a high volume of inbound and outbound calls as part of a team
•
Experience of inputting customer information into data systems
Understanding the requirement for confidentiality and maintenance of files in accordance with the Data Protection Act and other legal requirements (s)
• Ideally experience of transport or logistics in a customer service environment would be an advantage
• Experience of making outbound and dealing with inbound calls.

Skills and abilities

• The post holder to be an efficient administrator with good communication, listening organisational and accuracy skills in a busy environment.
• The role requires high level of detail consciousness and someone who is keen to ensure all operational procedures are followed
Ability to work without direct supervision independently or as part of a team, prioritise work and deal with competing or conflicting demands in an organised and methodical manner (s)
• Demonstrate accurate numerical and analytical skills (s)
Strong IT skills including Word, Excel, databases and data input, internet/email
Qualifications

Educated to high level

• Ability to communicate in English fluent (written and verbally)
• Proficient in the use of computers
Salary
• Negotiable dependent on experience and skill set
Hours of Work
 To be agreed

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  If interested can forward your updated resumes on hr5@tasolutions.in and can directly contact us on 8427933492 also can provide our reference to your friends and colleagues.

Hiring for the Sales Executive/ Manager profile for the Pune location

Key Responsibilities:

• Sales Growth:
  Implement strategies to achieve sales targets and increase the market share of the company’s product range within the assigned region or territory.
• Developing and reporting management in regards with the competitor’s landscape at the ground level  
• Client Relationship Management:
  Build and maintain strong, long-lasting relationships with key retail and wholesale customers, distributors, and key decision-makers.
• Market Development:
  Identify and pursue new business opportunities, expand the customer base, and explore untapped markets to drive growth.
• Product Knowledge & Promotion:
  Provide detailed product information, demonstrate product benefits, and deliver engaging sales presentations to customers. Ensure that all product features and advantages are clearly communicated to target audiences.
• Sales Reporting & Analytics:
  Regularly update sales reports, track progress against targets, and analyze sales trends. Provide feedback to the management team on market conditions, customer needs, and competitor activities.
• Merchandising & Shelf Management:
  Ensure proper product placement and visibility in retail stores, supervise stock levels, and manage promotional materials to maximize product presence.
• Order Management:
  Process and manage customer orders, ensuring timely delivery and efficient coordination with supply chain and logistics teams to meet customer needs.
• Market Intelligence:
  Collect and analyze data on competitors, industry trends, and customer preferences. Provide actionable insights to help shape sales strategies.
• Promotions & Campaigns:
  Coordinate and execute promotional campaigns, discounts, and other sales activities to drive product uptake and brand awareness.

Qualifications & Skills:

• Education:
  Bachelor’s degree in Business Administration, Marketing, or a related field (preferred but not mandatory).
• Experience:
  At least 3-5 years of experience in sales or business development, in the FMCG industry.
• Skills:
  • Strong communication, negotiation, and presentation skills.
  • Excellent interpersonal skills with the ability to build relationships at all levels.
  • Goal-oriented and able to work independently to achieve sales targets.
  • Ability to analyze data, draw insights, and apply them to real-world situations.
  • Strong organizational skills and attention to detail.
  • Proficient in Microsoft Office Suite (Excel, Word, PowerPoint).
• Other Requirements:
  • Willingness to travel frequently within the assigned region.
  • Knowledge of the FMCG industry and its dynamics is highly desirable.

#service  #job #hiring #sales#engineer #chandigarh #chandigarhopeming   #JobOpening #Hiring #JobSearch #NowHiring #CareerOpportunity #Employment #JobOpportunity #JobListing #JobPosting #JobAlert #recruitment

Interested candidates kindly forward your updated CV on hr5@tasolutions.in given mail ID or call on 9041819949. If not interested we will really appreciate it if you forward this position.

Urgent opening for Service Manager profile for Delhi Location.

Job Description & Responsibilities:
1. Extensive knowledge of supporting pharmaceutical industry, research
institute, public sector enterprises & filter automotive manufacturing
industry.
2. Approximately 3 to 5 years of Hardcore instrument servicing experience
including installation, repair, calibrations and training to the customers.
3. Knowledge of electronics repair, automation & LAN networking.
4. Proficient in documentation & understanding of quality systems such as ISO
9001, ISO 17025 etc.
5. Good communication & customer handling skills.
6. Responsible for servicing of all products represented by MTPL.
7. Skilful to learn & adapt new technologies.
8. Physical fit for extensive travelling.
9. Reliable & consistent performer.
10. Location based at Chandigarh .
11. Qualification- BE/B Tech in Electronics, Instrumentation or higher.

#service  #job #hiring #sales#engineer #chandigarh #chandigarhopeming 

 #JobOpening #Hiring #JobSearch #NowHiring #CareerOpportunity #Employment #JobOpportunity #JobListing #JobPosting #JobAlert #recruitment

Interested candidates kindly forward your updated CV on hr5@tasolutions.in given mail ID or call on 9041819949. If not interested we will really appreciate it if you forward this position.