Urgent hiring Customer Service Executive (Australian Shift) for Chandigarh location.

Job Title: Customer Service Executive (Australian Shift)
Location: Chandigarh
Job Type: Full-Time
Gender- Any 
Salary -Hike on CTC
Shift Timing: Australian Shift (Early Morning to Afternoon IST)

Key Responsibilities:

 Respond to customer inquiries via phone and email in a timely and professional
manner.
 Resolve customer issues and complaints efficiently and effectively.
 Provide accurate information about products and services.
 Maintain a high level of customer satisfaction by ensuring all interactions are
handled with care and attention.
 Document customer interactions and update records in the CRM system.
 Collaborate with other departments to resolve complex issues.
 Follow company policies and procedures to ensure compliance and consistency.
 Participate in training sessions to stay updated on product knowledge and
customer service best practices.
Qualifications:
 High school diploma or equivalent; a bachelor’s degree is preferred.
 Proven experience in a customer service role, preferably in an international
environment.
 Excellent communication skills in English, both verbal and written.
 Strong problem-solving skills and the ability to think on your feet.
 Ability to work independently and as part of a team.
 Proficiency in using CRM software and other customer service tools.
 Flexibility to work during Australian business hours.

Benefits:
 Competitive salary and performance-based incentives.
 Opportunities for career growth and development.
 Friendly and supportive work environment.

Hiring for Customer Support Executive in Noida location

Customer Support Executive

The Job Role and Responsibilities

Responsible for a high level of professionalism with clients and working to establish a positive rapport with every client.
Update customer information in the customer service database during and after each call.
Work with the management team to stay updated on product information and be informed of any changes in customer policies.
Complete applications in a timely manner.
Answer calls professionally to provide information about products and services.
Follow up to ensure that appropriate actions were taken on customers’ requests.

Requirements
Bachelor’s degree in any related field
Minimum of 2 + years of relevant work experience
Excellent customer service and organizational skills
Excellent knowledge of Emails in MS Office using Outlook, advanced excel.
Good communication skills and fluency in English is also desired.
Ability to listen and active problem-solving skills
With excellent written and verbal communication skills
Ability to work in an organized and timely manner.

#CSA #Customersupport #CSE #JobOpening #Hiring #JobSearch #NowHiring #CareerOpportunity #Employment #JobOpportunity #JobListing #JobPosting #JobAlert #recruitment

If interested can forward your updated resumes on hr4@tasolutions.in and can directly contact us on 9779649490 also can provide our reference to your friends and colleag

Urgent hiring for Production Manager for Ankleshwar location.

Key Responsibilities:

1. Job Coordination:
   • Follow up with the Admin or Sales Head for new job orders.
   • Coordinate with the Design Head for plate layouts or generate layouts by identifying stock plates in the workshop.
   • Communicate material and layout requirements to relevant teams if new plates are required.
2. Documentation & Quality Assurance:
   • Work closely with the Documentation Managers and Planning Engineers to finalize the Quality Assurance Plans (QAPs) for new jobs.
   • Ensure production can start with or without Third-Party Inspections (TPIs) as required.
3. Drawing & Material Management:
   • Request necessary drawings from the Design Team Head for new job orders.
   • Supervise the raw material (RM) inspections and initiate inspections prior to production.
   • Approve contractor clearance for production if TPI is not involved.
4. Material Requisition & Tracking:
   • Generate material requisitions based on drawings, whether approved or pending approval.
   • Send requisitions to the Purchase Manager or Planning Engineer via email or courier.
   • Regularly check the ERP system for materials ordered for ongoing projects and track their arrival.
5. Production Planning:
   • Plan routine production schedules based on the drawings received for components on the shop floor.
   • Follow up with Planning Engineers and the Stores team for the timely flow of materials from outsourced vendors.
6. Vendor & Material Follow-up:
   • Coordinate with the Stores Manager to track the arrival or receipt dates of raw materials as per requisitions.
   • Conduct fortnightly follow-ups with the Planning Engineer or Purchase Manager regarding material requisitions.
   • Directly contact vendors for delayed supply of materials through the ERP system, issuing critical SOS calls when necessary.
7. Critical Job Management:
   • Identify and document critical delayed items affecting job completion and communicate these to the Planning Engineer and Purchase Manager, especially concerning Factory Acceptance Test (FAT) call dates.

Qualifications:

• Bachelor’s degree in Engineering, Operations, Supply Chain, or related fields.
• Proven experience in production coordination or material planning, preferably in a manufacturing or engineering environment.
• Proficiency in ERP systems and supply chain management tools.
• Strong organizational and communication skills.
• Ability to work effectively with cross-functional teams and external vendors.

#JobOpening #Hiring #JobSearch #NowHiring #CareerOpportunity #Employment #JobOpportunity #JobListing #JobPosting #JobAlert #recruitment  If interested can forward your updated resumes on hr5@tasolutions.in and can directly contact us on 8427933492 also can provide our reference to your friends and colleagues.