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Benefits: Free Training
Cab facility(Both pick and drop)
Requirements
US Sales International (Voice & Chat – Inbound Process
Selling flight ticket to clients via booking system ( GDS – Amadeus Collecting and processing payments
Advising clients on travel arrangements, e.g. visas and passport
If interested can forward your updated resumes on hr5@tasolutions.in and can directly contact us on 9779649490 also can provide our reference to your friends and colleagues.
Customer Support Executive
The Job Role and Responsibilities
Responsible for a high level of professionalism with clients and working to establish a positive rapport with every client.
Update customer information in the customer service database during and after each call.
Work with the management team to stay updated on product information and be informed of any changes in customer policies.
Complete applications in a timely manner.
Answer calls professionally to provide information about products and services.
Follow up to ensure that appropriate actions were taken on customers’ requests.
Requirements
Bachelor’s degree in any related field
Minimum of 2 + years of relevant work experience
Excellent customer service and organizational skills
Excellent knowledge of Emails in MS Office using Outlook, advanced excel.
Good communication skills and fluency in English is also desired.
Ability to listen and active problem-solving skills
With excellent written and verbal communication skills
Ability to work in an organized and timely manner.
#CSA #Customersupport #CSE
If interested can forward your updated resumes on hr4@tasolutions.in and can directly contact us on 9779649490 also can provide our reference to your friends and colleagues
Required Qualifications and Experience:
• CA / MBA with 2 – 4 years of relevant sales experience in the NBFC / Banking industries
• Graduate with 4-7 years of relevant sales experience in the NBFC / Banking industries
• Exposure and understanding of products in small ticket lending (secured and unsecured)
• Knowledge of the local market will be preferable
• Exposure to latest underwriting practices and tools prevalent in the small ticket lending industry
Duties and Responsibilities:
Key Deliverables for the role
• Responsible for origination of loan proposals (both secured and unsecured).
• Responsible for evaluating the proposal in line with company credit policy
• Responsible for logging in positive proposals in the system
• Engaging with relevant authorities and departments for Case Approvals. Escalating the case wherever
required.
• Engaging with Credit, Operations & Client for effective & smooth case closure.
• Providing regular service to the customers and taking care of their future needs.
• Assist risk and credit teams in portfolio risk management.
• Collections from overdue customers
• Meeting monthly, quarterly and annual targets assigned.
• Management of Channel partners and other external stakeholders