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Duties & Responsibilities
#account #accounts #accounting #accountable #accountant #accountjob
If interested can forward your updated resumes on hr4@tasolutions.in and can directly contact us on 9779649490 also can provide our reference to your friends and colleagues
Requirements:
-Excellent Communication Skills
-Computer and Internet Knowledge
-CRM Experience is preferable.
-Languages: English, Hindi and Telugu
-Convincing Skills.
-Should be excellent Calculations.
-Experience in Financial product/Instrument is much preferable.
Responsibilities.
-Handle as many calls as routed
-Building Quality Conversations
-Generate revenue by understanding the need of customers
-Upsell other products wherever possible
-Ensure you follow the customer service script for uniformity
-Analyse the situation at hand and take a business decision to ensure quality
-Make sure customer experience is not impacted
-Build and develop relationships with internal & external, so that faster resolution can be
provided to customer
-Involving completely in the sales cycle by converting qualified leads to clients.
if Interested, kindly forward your updated CV on hr5@tasolutions.in or can call on 9779649490. We will really appreciate it if you forward this position to your colleagues or Friends.
Job Role and Responsibilities
Requirements:
-Excellent communication skills
-Good written communication skills
-Good content delivery skills
-Good people management
-Good Presentation and preparation of training contents/scripts and modules
-Should be able to identify the deviation in process or product and correct it with proper
corrective and preventive measures
-Specific domain Knowledge – Call Centre, Financial Instrument, Investment Advisory firm Domain Sales
-1 to 2 Years of Financial Instrument, Investment Advisory,
Call Center Experience –
Training
CRM Experience is preferable.
Responsibilities.
-To train the new recruits on soft skills/voice & accent and bring them up to the expected benchmark, before they hit the floor.
-Ensuring Improvement of Quality Scores of Dos
-Custodian of Process and Product document
-Responsible for completing the training within the defined time frame and handover to sales
-Responsible for conducting refreshers training programs based on the training need analysis.
-Responsible for Process Improvement Plan (performance management)
-Has to ensure that all the data relating to training are populated in the training event
management within the time frame agreed upon.
-Responsible to increase training throughput for the respective batch.
-Responsible for the training deliverable) for the aligned process only
#Teamlead #salestrainer #assetmanagement #hyderabadjobs #jobsinhyderabad
if Interested, kindly forward your updated CV on hr5@tasolutions.in or can call on 9779649490. We will really appreciate it if you forward this position to your colleagues or Friends.