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Current job openings for relationship manager in Gurgaon, Candidate should have 0 to 2 years experience in this field. Salary will be 15 K in hand. We are looking for a candidate should be responsible for creating and managing relationships with company customers, engage with customers at various points in the life-cycle of the customer membership through phone and email, reviewing and approving customer bills, documenting various aspects of customer along with touch points of customer engagement, work closely with sales, marketing and customer service to ensure growth and have 0-1 year of experience in relationship management and/or operations has good experience in tech support. The candidate should have excellent written and verbal communication skills and should have a customer centric attitude, very good in follow through, data driven and strong organizational skills, education any graduation from tier 2 college (MBA not required), Graduate fresher can also apply.
Immediate requirement of client servicing manager for Gurgaon, Candidate should have 1 to 4 years experience in this field, In hand salary will be 28 K per month, No of positions are four (4). We are looking for a candidate should be responsible for managing relationships with restaurants and capable to provide training to outlet staff, engage with outlet staff at various touch points in the entire life-cycle of relationship between outlets and company, making the outlets and their staff aware of new features of the app, retention of outlets along with preparing invoice and collecting payments, collecting feedback from the outlets and proposing process improvement ideas to the management, Should have ability to work closely with sales, marketing and business operations team to ensure growth and have 0-2 year of experience in relationship management/operations. The candidate should be proactive and highly self-motivated, communicating courteously with customers by telephone and email (if required) and must have excellent written and verbal communication skills with customer centric attitude & very good in follow through, data driven and strong organizational skills education any graduation from tier 2 college (MBA not required).
We have openings for customer support team leader in Gurgaon, Candidate should have 1 to 5 years working experience and must have exp. earlier handled a team, In hand salary will be 25-28 K per month. No of openings are three (3). The candidate should have responsibility to provide best-in-class customer service and problem resolution to customer queries over the E-mail, Phone & Facebook , meet customer requirements through first contact resolution, clarify customer requirements; probe for and confirm understanding of requirements or problem, demonstrate empathy, greet customers in a courteous, friendly and professional manner using agreed upon procedures, confirm customer understanding of the solution and provide additional customer education as needed, prepare complete and accurate work and update customer file, management of resources, planning & allocation of work will be required, supervising, mentoring and supporting less experienced colleagues, mentoring and supporting less experienced colleagues, ensure regular audits of communications are performed and the appropriate training is provided to personnel in this area. We are looking for a candidate should have 1 to 3 years of experience in customer support role and must be a graduate with excellent communication and English speaking skills, knowledge of basic computer operations, courteous with strong customer service orientation, dependable with proficient attention to detail, good listening and responding skills, should be willing to take up challenges and go extra mile to perform work responsibilities with great interpersonal skills and ability to perform under pressure and should be quick learner.
