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Your Recruitment Specialist
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T & A HR Solutions provides best opportunities in various diversified segments and sectors such as IT & Information Techno…
Read More »T & A HR Solutions understand that requirement of each client is unique, so we provide fresh perspective & young talent of…
Read More »If you wish to be considered for any of the Openings, you may please submit your Curriculum Vitae and We will assist you in the be…
Read More »Vacancy for the Customer Service Executive for Quality Department for Male candidate in Manufacturing Industry near Ludhiana.
Designation :- Customer Service Executive for the Quality Department
Gender:- Male
Experience – 0-1 year
Qualification – Bachelors in Food Technology / Bio – Technology / Bio- Chemistry / Microbiology / Pharma or equivalent degree
Job location – Ludhiana
Responsibilities –
Excellent Communication skills & Knowledge of E-Mail & M-Excel
Ø Answer calls professionally to provide information about products
Ø Keep records of customer interactions , recording details of inquiries, complaints, and comments, as well as actions taken.
Ø Follow up to ensure that appropriate actions were taken on customers’ requests.
Ø Refer unresolved customer grievances or special requests to designated departments for further investigation.
Ø Answer questions about products or the company
Ø Ask questions to understand customer requirements
Ø Enter and update customer information in the database
Ø Handle grievances to preserve the company’s reputation
Ø Keep records of calls and sales and note useful information
If interested kindly forward your resume on hr5@tasolutions .in or call on 9779649490.
