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Your Recruitment Specialist
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T & A HR Solutions provides best opportunities in various diversified segments and sectors such as IT & Information Techno…
Read More »T & A HR Solutions understand that requirement of each client is unique, so we provide fresh perspective & young talent of…
Read More »If you wish to be considered for any of the Openings, you may please submit your Curriculum Vitae and We will assist you in the be…
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Designation:- Assistant Department Manager -AA
Salary:- [CTC: 2.50L to 3.00L]
Location:-Kolkata and Asansol
Gender:- Any
| Reports to | Assistant Store Manager |
| Direct Reports | Customer service specialist |
| Salary Package | |
| Qualification, Experience and | Graduate with relevant retail experience of 1 -2 yearsTeam PlayerGood Communication Skills, Excellent Interpersonal Skills, Strong Execution skills, |
| Skills Required | Process & result orientation, Team Handling, organising skills, Execution Focus & Customer Focus.Customer Service:· Implement 10 feet Rule :: Greet EVERY customer who comes within a 10 Feet radius of any staff· Ensure 100% GUEST sales process implementation and compliance· · Planogram and merchandising compliance· Ushers/ Reverse Ushers customers & acts on customer feedback Performance Management & Review:· Meet targets as per KPIs· Execute plans to maximize sales, Profit and Customer Experience· · 100% responsibility and accountability for complete compliance on promotion and offer execution – Zero tolerance In store Merchandising: · Ensure ticketing compliance (Correctness, cleanliness, adherence to guidelines)100% compliance on merchandising, display guidelines· Drive liquidation of SLM & Ageing stocks Process:· Responsible for maintaining stock accuracy (System and Physical stocks)· PID’s schedule compliance on a regular basis· To ensure the adherence to SOPs in the section· Drives “Lean Time Equals Learn Time” principle for his team People:· Plan staffing, sales targets for all team members· Review performance on a daily basis for each team member and provide feedback and support to ensure they achieve the targets Ensure every staff is fully trained before being deployed on the floor and continuous training is happening for the staff.· Review staff performance on the floor – GUEST, Customer handling, Product knowledgeDrive croma.com usage on the floor to engage staff, improve product knowledge and deliver great customer service |
Interested candidates kindly forward your updated CV on hr5@tasolutions.in with your current and expected CTC or call on 8427933492 if interested. We will really appreciate if you forward this position to your colleagues or Friends
