Post: Technical Associate Sales
Qualification : Graduation/ Post Graduation
Experience : Minimum 1 Year
Salary: 40K
Freshers can also apply with good communication skills.

Job Description
-Provide support to customers via telephone, email and remote control for the range of services and products that Solutions provide.
-Diagnose and resolve customer’s problems.
-Provide weekly reports to key customers.
-Report and track faults through our wholesale suppliers.
-Ensure that customers are kept up to date at all times.
-Answer customers questions.
-Provide pre-sales technical support.
-To provide desktop support and general configuration of software.
-To provide network support and general configuration.
-Ensure that all internal IT helpdesk requests are auctioned.