Designation  –   Sr. Customer Support Engineer
Location-  Hyderabad/Chennai

Qualification: BE in Instrumentation, Electrical or Electronics discipline Min 3years                  

Experience in providing Field support to customers

Experience- 2-3 years
Salary: 15k-18k PM

Job responsibility Troubleshooting, Installation, Maintenance and Repair of Industrial automation systems
 Maintaining communications with customers to ensure resolution and proper follow-up
 Draft and submit Service reports
 Suggest technical feedback and improvements based on field observations on Weekly Basis
 Adhere to company Rules & Regulations strictly
 Carry out the Job as per Team Leader Instructions to meet Customer Satisfaction.
 Job profile demands extensive travelling & working on late hours and Sundays.
 Assist Team Leader to create the Process & Documentation for Service Operation.
 Extend Training to Junior engineers as per guideline.
 Identify and participate in Sales opportunities for new AMC and renewal
Required Skills
 Attention to detail
 Active listening and troubleshooting skills
 Outstanding communication skills with team and clients
 Letter /Email Writing Skill
 Knowledge of computer Hardware & software (Like Word, Excel, PPT, Operating System
Installation ,etc)
 An analytical mind and strong problem-solving ability
 Ability to work in overtime and weekends
 Learning Skill to understand our Software Solution & Automation Solutions
If interested can forward your updated resume on hr5@tasolutions.in and can directly contact us on 9056679449  also can provide our reference to your friends and colleagues