JOB PROFILE:
• Person will work under guidance of Team Lead to carry out administrative support and data
entry operations and occasionally carry out user testing of WEB / WINDOWS, MVC/ASP.NET
applications with SQL & extensive usage of WCF & Windows services. Main application functions
to support administratively are: online examination, online learning; competency building
application functions and tracking of application level information. Installing software patches
as well as new installation through installers on client machine using remote access.
• Person will be responsible for independently for:
o Replying to support tickets / e-mail queries related to application
o Attending support telephone calls from client and provide solutions or if technical
address to technical team
o Exporting results and sending to client via e-mail
o Carry out data entry for question and test papers and other data required for
application.
o Publishing and assigning examination and learning courses
o Importing / exporting user information, user registrations and results
o Maintaining track of reported tickets and issues by client
o Installing software patches as well as new installation through installers on client
machine remotely.
o Custodian of data entry Forms , templates and repository
o Maintain and manage ISO forms related to data entry and administrative support
o Creating MIS reports
o Assist IT team on task related to applications administration

SKILLS / KNOWLEDGE
• Ability to track support activities from initial reporting to closure of support tickets.
• Very Good Knowledge of Excel, PPT, Word, (Microsoft office) For creating MIS reports .
• Very Good working Knowledge providing administrative and data entry support for various Web
Applications on .Net Environment using 3-Tier/MVC architecture. Candidate is not expected to
carry out any coding.
• Good working Knowledge providing administrative and data entry support for Web
Services/Window services /WCF/Angular JS. Candidate is not expected to carry out any coding.
• Working knowledge of SERVER Uploads , server DEPLOYMETNS, Installing software ,
• Awareness of web servers , including AZURE MICROSOFT CLOUD BASED SERVER DEPLOYMENT
• Awareness and or experience of working in .Net 2.0/.Net 3.5/Net 4.0/Net 4.5.
• Awareness and experience of working with SQL.
• Awareness and knowledge of Object-oriented Programming Concepts.
• Good Communication skills verbal and written in English

#systemadmin #itsupport #techsupport #systemengineer

If interested can forward your updated resumes on hr5@tasolutions.in and can directly contact us on 9779649490 also can provide our reference to your friends and colleagues