Qualification & Skills: –

Excellent Communication (Verbal & Written)

Experience launching community initiatives (E.g., building an online forum. Launching an ambassador program, creating an event series and writing an email newsletter)

Attention to detail

Ability to identify and track relevant community metrics (e.g. repeat attendance at events).

Knowledge of Online Marketing and Marketing Channels

Have expertise in and passion for digital content and storytelling

Brief:  –

We are looking for a qualified community manager to join our team. Our Ideal candidate has exceptional oral and written communication skills and can develop engaging content. You should be a ‘people person’ with great customer service skills and the ability to moderate online and offline conversations with our community. Ultimately you should be able to act as the face and voice of our brand and manage all community communications.

Responsibilities: –

Defining community management & building strategy

Organizing various community building initiatives to cultivate and grow participation in community forums

Setup and execute events in the various regional communities to build community and boost brand awareness.

Establish Partnerships with content creators/influencers to broaden engagement with the community.

Brand and influencer engagement – related initiatives. Contribute and execute new ideas and organize meetings with regional influencers to promote the brand.

Creating the content roadmap for knowledge sharing, live sessions, and other engagement activities.

Manage customer engagement and queries in a timely manner.

Plan and launch referral campaigns

Attend relevant events for networking and business purposes

Track and provide metrics for all brand social media channels and influencer marketing efforts, provide weekly and monthly analytics and implement necessary changes for optimization.

Moderating the content on the community platform Social Media Management.

Build and maintain relationships with important community leaders

Developing and managing social media, digital footprints.

Should have experience majorly in marketing, event handling, btl activities and online marketing on social media.

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