Skills:
Sound knowledge on chronic illnesses and management
Comprehensive knowledge of spreadsheet, database management and internet applications
Good verbal communication and presentation skills
Excellent research skills
Ability to set up practices and processes on Quality control such as patient communication, minimizing errors in prescriptions,etc
Excellent team player. Will need to interact with all relevant teams within Relex

Roles and Responsibilities:
To audit prescriptions to ensure rational use of drugs. If there is any variance from these, inform the prescribing Dr, document and make appropriate interventions.
To audit medical and medication history, check medication errors including prescription, transcription, dispensing and administration errors, identify drug interactions, monitor contraindications.
To review the dosing especially of customers enrolled in the Medication Adherence Integrated Program.
Monitor whether the patient is getting the appropriate dose according to the lab values in medical reports.
To monitor the adherence of medications prescribed and in case of non adherence inform the customer/family
In case of any errors informing the concerned physician regarding the escalation or de-escalation.
Training sessions for pharmacy staffs on policies of management of medications and Clinical Pharmacists on quality control
Regular follow up with doctors and patients for relationship/satisfaction management

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