Designation :- CRM
Job Location :- Thane
Education: B.com
Gender- Any 
Relevant Experience: Real estate
CTC per annum: 3 Lacs to 4.20 Lacs
Total Experience: 2 to 3 years

Responsibilities: Only candidates with experience in real estate may apply for this position.

Knowledge of Project APF (Approved Project Financial) with the Bank.
Coordinating with customers for their sales documentation & loan process.
Preparation of draft agreement.
Planning & Co-ordination Agreement for Sale Registration process.
Taking care of Registrations schedule.
Coordination with clients for Stamp Duty Payments.
Taking follow up from Client & Banker regarding Bank loan & Registration Process.
Handling customer grievances – Related to payment issues, Loan process issues,
customization in unit issues, possession & clearance formality issues.
Coordinating with the team for due & pending instalments, collection Updating, processing,
& Filling of all documents.
Provide project information &; construction update to customer as per request.
Handling over the Possession & Kits.
Understands Parking Plans & is able to allocate parking slots across the customer base.
All Project Agreement Preparation, Execution of Agreement, Arrangement of
Registration.
Completion Demand Letter, Reminder Letter, Interest letter to be generated / prepared –
Settlement the interest issue with the approval of management

Requisite Skills:

Proficiency in English language is a must
CRM software proficiency is preferred
Excellent communication skills with a customer-centric mentality
Previous Experience in any client servicing role
Experience in project management with the ability to manage multiple tasks
effectively
Experience in the real estate industry is a MAJOR plus. 

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