Job Summary:
We are looking for dedicated Collections Executives to join our team in Gurgaon. This role involves working with an international collections agency. The ideal candidate will have excellent communication skills in Hindi, with a preference for those who can also communicate in English. Previous experience in tele-collections is highly desirable.

Key Responsibilities:
• Negotiating with and counselling customers to help them take informed decisions regarding their delinquent accounts, credit rating and financial wellbeing.
• Outbound calling to customers including follow up and reminders
• Help with feasible repayments schedules of clients aiming to secure full or partial payment of debt
• Negotiate payment terms and arrangements with customers.
• Maintain detailed and accurate records of customer interactions and payments.
• Provide excellent customer service and handle customer queries and complaints efficiently.

Qualifications and Skills:
• Language Proficiency: Fluency in Hindi is mandatory. Fluency in English communication and other vernacular languages will give an advantage.
• Experience: Previous experience working in tele-collection is preferred.
• Education: Minimum of a high school diploma or equivalent.
• Communication Skills: Strong verbal communication skills with the ability to handle difficult conversations professionally.
• Negotiation Skills: Ability to negotiate effectively and resolve disputes with customers.
• Organization: Ability to manage multiple accounts and follow up consistently.

#JobOpening #Hiring #JobSearch #NowHiring #CareerOpportunity #Employment #JobOpportunity #JobListing #JobPosting #JobAlert #recruitment  If interested can forward your updated resumes on hr5@tasolutions.in and can directly contact us on 8427933492 also can provide our reference to your friends and colleagues.