Duties and Responsibilities

• Handling International/Domestic  Air Tickets for every sector and for both leisure and corporate travel.
• Creating PNRs and issuing tickets on Amadeus and Galileo.
• Handling Reservations, Ticketing and Invoicing.
• Error free ticket issuance.
• Handling customer complaints.
• Co-ordination with documentation staff for travel related services.
• Adherence to ticketing rules and regulation as per IATA.
• Co-ordination with airlines for deals/ ADM’s / ADM resolve for the team
• Tracking and collection of refunds.
• In addition to Air Ticket shall render assistance in re-issue, refund & cancellations.

Competencies:

• Well versed with International /Domestic routing and ticketing
• Must have knowledge of Amadeus/Galileo our ticketing software for issuance
• Pleasing personality
• Excellent interpersonal and customer service skills
• Customer facing skills. Be able to provide excellent customer service both in person and by phone/email
• Team Player
• Negotiation skills
• Good selling & communication skills

Educational Qualification:

• Graduate – Preferred
• IATA qualified

Experience:

Should have minimum experience of at least 2-3 years

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If Interested, kindly forward your updated CV to hr5@tasolutions.in  or may call on 9056679449. We will really appreciate, if you share this position with your colleagues or Friends.

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