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Designation: Technical Analyst (Support)
Technical Analyst (Support) for Normal Office Hours (09:30AM-06: 30 PM) in IT Company at Sebiz Square, Mohali IT Park, Sector-67, Mohali (5 days working)
We are looking for a Technical Analyst to join our increasing team. We are a Software product (SaaS) Company with expertise in Niche domains. Great working environment with a young team.
Responsibilities and Duties
The ideal candidate will be handling the following responsibilities –
1. Handling all Technical support / remote installation of the software products of Company (dealing with Indian & International clients).
2. Supporting seniors in Client-related communication.
3. Keeping complete records of various client related communication including installation and support activities in the assigned software.
4. Handling Company’s CRM for recordkeeping.
5. Handling some administrative duties.
Required Experience, Skills and Qualifications
Experience & Skills required –
1. Should have knowledge of the Internet.
2. Preferably should know about Cpanel, Windows Server, Software (exe) installation etc.
3. Good in computer knowledge especially – E-mails, MS Word, Excel, PPT.
4. Should have considerable typing speed.
5. Good in English Communication
Qualification – Any Graduate / Diploma Holder
1. Great working environment.
2. Best IT Building in Mohali IT Park
3. Subsidized food in the canteen
4. Unlimited Tea / Coffee
5. 5 Days working
6. Working on Software applications and handling niche market software products
SALARY: 1.2 – 2 Lakhs Per Annum
Location: Sector-67, IT Park, Mohali
Interested candidates kindly forward your updated CV on firstname.lastname@example.org with your current and expected CTC or call on 9041149494 if not interested. We will really appreciate if you forward this position to your colleagues or Friends