We are currently hiring Route Manager in Gurgaon (Haryana).The candidate should have 1 to 2 years experience. The salary offered is 30k to 40k PM. Male Candidate Preferred.
Qualification: Graduation / Post Graduation
Target Industry : Construction, Delivery, Manufacturing etc.
Job Responsibilities:
1. Rating given by the users travelling on that route > Pre-determined Benchmark.
2. Driver rating for the buses plying on that route > Pre-determined Benchmark.
3. Bus utilization > Pre-determined benchmark (Matching of the supply in accordance with the demand).
KRAs:
1. People Management – Managing a team of supervisors & Ops executives (Bus stop + Parking = ~20).
2. Building the team of Supervisors/Ops executives for the route in coordination with the HR.
3. Responsible for ensuring that the operational processes are executed on the ground.
a. Managing the Nodes of Operations: Parking Spot Operations, Start Point Operations, Destination Operations, Intermediate Operations.
b. Adherence to the work flow @ driver and passenger side.
4. Responsible for addressing all the externalities associated with the route.
5. Responsible to ensuring a proper feedback loop.
a. Coordination of training to the drivers as and when needed in case of work flow change.
b. Police/Traffic problems.
c. Competition related issues etc.
d. Monitor the demand and supply matching and evaluate the need to re-alter/increase the supply/frequency
e. On-ground operational challenges
Skills required:
1. Physical Fitness
2. Willingness to work on the field and be available in order to sort all the ground related
issues
3. Logical/Smart people to understand our processes, goal and expectations
4. Strong People Management skills since they would be handling a large team
5. Resourcefulness in terms of handling external issues
a. Police/Traffic
b. Competition
c. Ability to predict other on-ground issues
