T and A Solutions leading job Consultancy in Gurgaon hiring for RM Client Servicing (Marathi / Kannada). Please go through the details :
Experience : 1 to 4 yrs
Salary : 30k to 35k
Location : Gurgaon
Company Line of Business : E Commerce
Candidate should either know Marathi or Kannada
Job Responsibilities
• You will be responsible for managing relationships with Restaurants, spa, salons, gyms, healthcare industry, retail sectors and apparels.
• Providing training to outlet staff (outlet onboarding).
• Engage with outlet staff at various touch points in the entire life-cycle of relationship between outlets
• Making the outlets and their staff aware of new features of the app.
• Retention of outlets along with preparing invoice and collecting payments.
• Collecting feedback from the outlets and proposing process improvement ideas to the management
• Work closely with sales, marketing and business operations team to ensure growth.
Experience
• 0-2 year of experience in relationship management/operations.
• Proactive and highly self-motivated
• Communicating courteously with customers by telephone and email (if required)
• Have excellent communication skills – written and verbal.
• Should have a customer centric attitude.
• Very good in follow through, data driven and strong organizational skills