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  • Position open for Backup Admin for an MNC IT Company for Bangalore (WFH) location

Posted on -January 15, 2022

 Backup Admin – L3
Salary: up to 13 LPA
Experience: 5+ Years
No: of Position :1
Job Location: Bangalore (WFH)

L3 Back up

Backup:
 A Backup Administrator is expected to take the initiative on issues and probe
deeper into problems to fix root causes to proactively prevent recurrence.
  Advises on best practices to ensure that customer's backup solutions are able to
work in a reliable, efficient and supportable way.
 Communicate in a clear and concise manner both in written form of emails, ticket
comments, and verbally; as well as internally and on the phone with customers.
 Consistent regular interaction with both internal and external customers as well
as account managers and management.
 Resolve escalated customer issues and manage escalations further to internal
support.
 Troubleshooting of backup and restore failures on multiple platforms with varied
configurations. Perform data restorations for servers, file systems, and databases
upon customer request in a calm and controlled fashion while maintaining
consistent communication with the customer.
 Installation, configuration and troubleshooting of multiple backup applications on
client/cloud servers.
 Proactively look to improve and add efficiency to current processes and exercise
judgment in the decision-making process in order to provide consistent customer
service.
EXPERIENCE & SKILLS 
Backup experience:
 Experience with Veeam Backup and Replication, Veeam Cloud connect,
Acronis,Solarwinds, Backup Exec, NetBackup and Tape Library for installation,
configuration and administration.
 Experience in migrating backup solution from one product to another.
 Experience in managing offshore infrastructure backups and restoration.
Other experience that would be beneficial to perform the job:
 Good knowledge with Windows, Unix server operating systems
 Good knowledge of VMware and other Hypervisor hosts and cluster architecture
in order to verify backups and storage migrations plans.
 Analytical skills for troubleshooting complex issues

Interested Candidates are requested to send us their resume on hr5@tasolutions.in or call us on 9023404909. Also, you may please refer to your friends/colleagues. Wish you all the best.

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