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Read More »Opening of Sales Executive for ChandigarhQualification-GraduateExperience-3-4 yearsSalary – 25-40 KKeen to learn new thingsMust have a good communication skills + pleasant personality +ActiveINTERACTING WITH CLIENTS
o Deal directly with customers, identify their needs, romance the merchandise and close sales
o Track your closing ratio and make sure that it is consistently good
o Take Orders for pieces that are either not in stock or not available in the right size
o Take-in Repairs by following all the steps carefully
o Follow up with clients on repairs, orders
o Meet every deadline and keep every promise you make to your client HANDLING JEWELRY
o Displaying jewelry every morning in its designated spot and placing it back in the vault at end of day
o Cleaning the jewelry every time you remove jewelry from a case or are putting it back
o Use Gloves at all times when handling jewelry
o Polki Jewelry must be handled carefully. Please read its handling manual carefully BILLING
o Ensure smooth and quick billing of the client’s purchase VISUAL MERCHANDISING CLEANLINESS AND MAINTENANCE
o Keeping the counters well-organized with all the essentials in their designated space
o Displaying jewelry appropriately i.e. accounting for lighting, position, elevation etc.
o Keeping display material clean and dust-free
o Ensuring that the jewellery is displayed in the best manner possible in the case LEARNING AND DEVELOPMENT
o Participate actively in all learning initiatives by Sant Ram’s
o Improve your sales skills consistently to improve your closing ratios
o Improve your soft skills to better manage your relationships with clients
o Give feedback about the programs and if you have any of your own ideas, share RULES AND PROCEDURES
o Follow the rules and procedures as laid out in the manual given to you
o Do not allow tardies to collect on your record; be known for your good behaviourTIER 2 TASKS ORDERS, FOLLOW-UP, REPAIRS AND AFTER-SALES SERVICE RECORD
o Keep a record of all follow-ups with clients and ensure that proper follow up procedure is followed
as stated in the manual
o Ensure that client repairs are executed punctually
o Ensure that all client orders are manufactured and ready at the stated time of delivery;
communicate with the in-store factory accounting for the same
o Track the implementation of the after-sales service program as stated in the manual and ensure that
it is done properly VISUAL MERCHANDISING
o Check the entire display twice a day to make sure everything is on point
o Follow the schedule of VM changes as given by the Marketing Manager and coordinate with him/her
for the same
o Place orders for replenishing items required for VM
o Send references for modifications to be made for the upcoming VM changes to the Marketing Team MERCHANDISING
o Monitor the current inventory levels to make Open to Buy lists that should be forwarded to Mumbai
o Adjust for orders in process (in gold) to show the real Open to Buy count
o Identify poorly performing categories and price-points and take the required steps to maximize
GMROI DESIGN-FOR-YOU – Clients are shown designs for pieces that were not available at the time of their visit on
scheduled second-presentations
o Making sure that the Design Form is clearly filled with 2-3 reference images of what the client was
looking for
o Review the sale with the associate to make sure that the form is filled correctly
o Follow-up on the design-creation from Mumbai and make sure that they are delivered timely and as
promised
o Make a wow-presentation of the designs – it is easier to do that in person so try to invite the client
in for a second time to show your work
Interested candidates kindly forward your updated CV on hr5 at tasolutions dot in with your current and expected CTC or call on 9041149494 if not interested. We will really appreciate if you forward this position to your colleagues or Friends