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  • Opening for the Customer Support Executive in a Manufacturing company for Ludhiana location.

Posted on -February 15, 2019

  • Designation -
  • Location - Ludhiana
  • Experience -
  • Salary - 12-18k PM
  • Gender -
  • Qualification -
  • Skills -
  • Target Industry -

Opening for the Customer Support Executive in a Manufacturing company for Ludhiana location.

Designation:- Customer Support Executive
Experience:- 0-1 year
Salary:- 12-18k PM Plus incentives
Location:- Ludhiana ( Sahnewal )
Gender Preferences:- Male
Skills:- candidates with excellent communication skills ( written & verbal ) & knowledge of E-mail & MS- Excel.
Qualification:- Qualification –Bachelors in Pharmacy , Biotechnology , Microbiology , Biochemistry
( candidates working as Medical Representatives with Pharmacy qualification )

Job responsibilities:- Ø Answer calls professionally to provide information about products
Ø Keep records of customer interactions , recording details of inquiries, complaints, and comments, as well as actions taken.

Ø Follow up to ensure that appropriate actions were taken on customers’ requests.

Ø Refer unresolved customer grievances or special requests to designated departments for further investigation.

Ø Answer questions about products or the company

Ø Ask questions to understand customer requirements

Ø Enter and update customer information in the database

Ø Handle grievances to preserve the company’s reputation

Ø Keep records of calls and sales and note useful information

Interested candidates kindly forward your updated CV on with your current and expected CTC or call on 9041149494 if not interested. We will really appreciate if you forward this position to your colleagues or Friends

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