Opening for Operations Executive for Bangalore

Designation – Operations Executive

Experience – Freshers – 02 years experience

Location – Bangalore

Gender Preference: Male

Qualification: For OE – BSc/MSc (Che, Agr, Bio… Life science – Apart from COmputer science and Statistics)

Salary – Upto – 2.2Lacs

Key Responsibilities/Accountabilities Actions

Organizing & Scheduling

• To be responsible for planning, scheduling and execution of
services as per the daily schedule through the ERP and conforming
as per PMP
• To distribute chemicals, equipment and materials to technician as
and when required
• To allocate Conveyance and OT to technicians
• To schedule as per time frame mentioned in contract
• To re-schedule jobs depending on availability of technicians
• To keep a close eye on the development & business opportunities
in his territory

Quality Assurance & Complaint Handling

• To ensure the quality of service delivery
• To keep maintenance of materials and equipments

• To keep close watch on Complaince and closure of audit non-
conformities

• To control daily operations with team of technicians
• To assist CSEs in handling customer complaints within 24 hours and
to resolve the complaint as per the customer’s convenience
• To attend the complaints & logically conclude them
• Identify problems and resolve the issue in coordination with the
Branch Manager

Identing Materials and Costing

• To do proper planning monthly and quarterly for Indenting of
materials through the ERP
• To maintain proper record of stock in the ERP
• To maintain cost of execution at optimal level
• To check on quantity of chemicals at sites

Service Monitoring and Customer
Relationship Management

• To ensure proper customer satisfaction as per SOP
• To monitor service quality at customer sites

Educational Qualifications & Experience
• Educational Qualification: Bsc (Chemistry / Zoology / Agriculture)
• Experience: Operations in a Pest Control Industry/Service Industry

Key Skills :
• Good interpersonal skills
• Good Analytical & Problem solving skills
• Ability to communicate effectively
• Should be proactive in planning & organising
• On Job: Very good Technical knowledge of Pests, Service Processes, Chemicals & Equipments
• Typing Skills

Interested candidates kindly forward your updated CV on hr5@tasolutions with your current and expected CTC or call on 9569909808 , If not interested we will really appreciate if u forward this position to your colleague andf friends.