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Your Recruitment Specialist
T & A HR Solutions provides best opportunities in various diversified segments and sectors such as IT & Information Techno…
Read More »T & A HR Solutions understand that requirement of each client is unique, so we provide fresh perspective & young talent of…
Read More »If you wish to be considered for any of the Openings, you may please submit your Curriculum Vitae and We will assist you in the be…
Read More »Experience : 0 to 5 Years
Salary : Negotiable
Location : Chandigarh/ Mohali/ Panchkula
Shift : Night Shift
No.of Positions : 5
Job Description
– Provide support to customers via telephone, email and remote control for the range of services and products that Solutions provide
– Diagnose and resolve customer’s problems
– Provide weekly reports to key customers
– Report and track faults through our wholesale suppliers
– Ensure that customers are kept up to date at all times
– Answer customers questions
– Provide pre-sales technical support
– To provide desktop support and general configuration of software
– To provide network support and general configuration
– Ensure that all internal IT helpdesk requests are auctioned
