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  • Opening for Customer Success Manager (Female) in a IT Company for Bangalore Location

Posted on -December 4, 2019

Designation:- Customer Success Manager

Experience:- 1-4 yrs

Salary:- 35K-40K PM +Incentives

Gender :- Female

Location:- Bangalore

Qualification:- Graduate 

Job Description:-

  1. Managing the marketing suite, model apartments operations 
  2. Collateral management
  3. Coordination with marketing & sales team branding at site 
  4. Organizing & managing sales & client meet events at the site 
  5. Participating in events and roadshows to promote the project 
  6. Attending & onboarding walk-in customers 
  7. Attending channel partner & broker’s clients 
  8. Maintaining and updating the inquiry database to be uploaded & assigned to the sales team through CRM 
  9. Giving a tour of the model apartment to clients and introducing sales team 
  10. Feedback collection from the customers and brokers 
  11. Taking post-sales handover of customer and KYC documentation after the closure 
  12. Sharing and updating HQ based CRM team for further processes of home loan and agreements

Core skill required 

  1. Empathy, Patience, and attentiveness 
  2. Ability to communicate clearly 
  3. Knowledge of the product 
  4. Ability to read customers 
  5. Time management skills 
  6. Ability to coordinate and get the job done from various agencies, colleagues, and vendors.

Interested candidates kindly forward your updated CV on with your current and expected CTC or call on 9779649490 if not interested, we will really appreciate if you forward this position to your colleagues or Friends

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