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Your Recruitment Specialist
T & A HR Solutions provides best opportunities in various diversified segments and sectors such as IT & Information Techno…
Read More »T & A HR Solutions understand that requirement of each client is unique, so we provide fresh perspective & young talent of…
Read More »If you wish to be considered for any of the Openings, you may please submit your Curriculum Vitae and We will assist you in the be…
Read More »Opening for Customer Service Executive for Delhi Location
Profile:
Customer Service Executive
Experience: Min 1 year
Job Location: Delhi
Qulification- Graduation
Salary- 18-25k PM
Gender -Any
Job Description:
– Managing large amounts of Inbound and Outbound calls in a timely manner.
– Identify Customers- needs and delivering Voice Service to the customers on Insurance related queries and complaints.
– Delivering of excellent Quality service to customers to achieve total Customer Satisfaction.
– Customer Focus and Adaptability to different personality types.
– Meeting standard Call Centre KPIs – Quality, Call Volume, First Call resolutions etc.
Professional Skills:
– Excellent command on English and Hindi must.
– Previous Experience in a Customer Support Role / Knowledge or Exposure to Insurance Industry is an added advantage.
– Strong Phone and Verbal Communication Skills along with active listening.
– Good knowledge of MS Office especially Excel.
– Ability to multi-task, set priorities and manage time effectively
Interested candidates kindly forward your updated CV on hr5 at tasolutions dot in with your current and expected CTC or call on 9041149494 if not interested. We will really appreciate if you forward this position to your colleagues or Friends
