Roles & Responsibilities
• Provides data by operating a computer.
• Determines sequence of operations by studying production schedule.
• Performs defined tasks per documented instructions/processes.
• Make appropriate changes to the documentation, as needed.
• Monitors and manipulates daily system jobs.
• Resolves user problems by answering questions and requests.
• Troubleshoots malfunctions.
• Responds to incoming telephone calls, email, and voice mail inquiries from internal
customers regarding computer-related problems.
• Maintains supply inventory by checking stock to determine inventory level.
• Maintains client confidence and protects operations by keeping information confidential.
• Contributes to team effort by accomplishing related results as needed.

Computer Operator Skills:
• Data processing
• Great written and verbal communication ability.
• Reporting skills
• The capability to work well in high-pressure situations.
• Confidentiality
• Documentation skills.
• Equipment maintenance.
• Excellent problem-solving skills.
• Ability to create and update documentation.
• The willingness to learn the technical skills needed to manage our computer system,
including use of network monitoring software and database software.

Education and Experience Requirements:
• Associate’s degree or higher in computer science or related field.
• At least two years of experience as a Computer Operator or related role.
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